Bakery Cake Designer

Hy-Vee, Inc.•Clinton, IA

23d•Onsite

About The Position

The Bakery Cake Designer works in Hy-Vee’s bakery department, decorating cakes and other bakery items to fulfill customer requests and help customers celebrate special occasions. The role includes taking customer orders, organizing daily production schedules, coordinating cake orders and bakery production, and delivering and setting up wedding cakes on site. The designer also serves as a lead for part-time and other employees, collaborates with the bakery team and manager, and maintains a clean, safe, and sanitary work area. Training is provided.

Requirements

High school diploma or equivalent experience.
Six months or less of similar or related work experience; training is provided.
Strong cake decorating skills and ability to stay current on design trends and techniques.
Ability to solve practical problems and follow instructions carefully in a fast-paced environment.
Ability to use math, including fractions, decimals, and percentages.
Ability to lead and guide part-time employees, instructing them and reviewing their work.
Clear communication with customers, co-workers, and the Bakery Manager.
Commitment to Hy-Vee’s mission and passion for customer service.
Ability to frequently stand and walk throughout a shift and perform repetitive standing, walking, reaching, and bending.
Where applicable, ability to safely use sharp knives and blades, work around heat- and burn-related hazards, and operate a delivery vehicle in accordance with applicable DOT standards.
Successful completion of a pre-employment drug screen is required.

Responsibilities

Greet customers, take bakery-counter orders, and assist customers with their needs throughout the store.
Review daily orders and organize timelines and production schedules; check cake order details, including size, decoration pack, icing needs, and dates.
Decorate bakery items promptly and keep current on designs and trends.
Develop daily bakery orders for bakers, including cake quantities and sizes.
Track daily retail production and identify tasks to complete with co-workers.
Check product dates, pull cases for work, and list items that need filling or replacement.
Order decorating-area supplies and verify orders upon receipt.
Deliver and set up wedding cakes at locations outside the store.
Communicate daily with the Bakery Manager about displays, weekly ads, and special needs.
Lead part-time and other employees by providing instructions and reviewing their work.
Participate in employee cross-training.
Follow sanitation procedures and keep the work area clean, neat, and safe.
Answer customer calls promptly and helpfully, including taking product orders.
Follow Hy-Vee’s dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.