Bakery Cake Designer

Hy-Vee, Inc.•Omaha, NE

20d•Onsite

About The Position

The Bakery Cake Designer works in Hy-Vee’s bakery department, using decorating skills and creativity to fulfill customer cake and bakery-item orders, including wedding cakes delivered and set up at customer sites. The role provides customer service at the bakery counter and by phone, coordinates cake production and daily bakery orders, tracks retail production and product dates, and orders decorating supplies. The position also serves as a lead for part-time and other employees, provides instruction and reviews work, and collaborates with the Bakery Manager and bakery team to keep production running smoothly. The designer maintains a clean, neat, and safe work area, follows sanitation procedures and company guidelines, and participates in cross-training and other tasks as needed. The role is fast-moving and involves deadlines and multiple priorities. Work takes place in the bakery department, with possible exposure to flour dust, noise, temperature extremes, cleaning chemicals and solvents, and residual fumes. Safety training is provided. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school diploma or equivalent experience.
Six months or less of similar or related work experience.
Strong cake-decorating skills and ability to stay current on design trends and techniques.
Ability to solve practical problems and follow instructions in a fast-paced environment.
Ability to use math, including fractions, decimals, and percentages.
Ability to lead and guide part-time employees, provide instruction, and review their work.
Clear communication with customers, co-workers, and the Bakery Manager.
Commitment to Hy-Vee’s mission and passion for delivering an outstanding customer experience.
Ability to frequently stand and walk throughout a shift.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to work around heat- and burn-related hazards from cooking, baking, or grilling equipment.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.
Ability to perform repetitive standing, walking, reaching, and bending.

Responsibilities

Greet customers, take bakery-counter orders, assist with customer needs throughout the store, and provide friendly service by phone.
Review daily orders and create timelines and production schedules; check cake-order details such as size, deco pack, icing needs, and dates.
Decorate bakery items in a timely manner and keep current on designs and trends.
Develop daily bakery orders for bakers, including cakes and required sizes.
Track daily retail production and identify tasks to complete with co-workers.
Check product dates, pull cases for work, and list items that need to be filled or replaced.
Order supplies for the decorating area and verify orders upon receipt.
Deliver and set up wedding cakes at off-site locations.
Communicate daily with the Bakery Manager about displays, weekly ads, and special needs.
Lead part-time and other employees by providing instruction and reviewing their work.
Participate in employee cross-training.
Follow proper sanitation procedures and keep the work area clean, neat, and safe.
Follow Hy-Vee’s dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.