Bakery Cake Designer

Hy-Vee, Inc.•Waverly, IA

7d•Onsite

About The Position

The Bakery Cake Designer works in Hy-Vee’s bakery department, using decorating skills and creativity to fulfill customer requests for cakes and other bakery items. The position includes creating designs for occasions ranging from birthdays to weddings, including delivering and setting up wedding cakes at off-site locations. The designer also serves as a lead for part-time and other employees and coordinates with the bakery team to keep production running smoothly. The role combines customer service, order planning, decorating, production coordination, supply ordering, and maintaining a clean and safe work area. It is a fast-moving position with pressure to meet deadlines and manage multiple priorities. The employee works in the bakery department and may encounter flour dust, noise, temperature extremes, cleaning chemicals and solvents, and residual fumes. Safety training is provided.

Requirements

High school diploma or equivalent experience.
Six months or less of similar or related work experience; training is provided.
Commitment to Hy-Vee’s mission and a genuine passion for delivering an outstanding customer experience.
Strong decorating skills and willingness to stay current on cake-design trends and techniques.
Ability to solve practical problems and follow instructions carefully in a fast-paced environment.
Ability to use math skills, including fractions, decimals, and percentages.
Ability to lead and guide part-time employees, including instructing them and reviewing their work.
Clear communication with customers, co-workers, and the Bakery Manager.
Ability to frequently stand and walk throughout a shift in sales, food service, or delivery areas.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to work around heat- and burn-related hazards from cooking, baking, or grilling equipment.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.
Successful completion of a pre-employment drug screen is required.

Responsibilities

Greet customers, take bakery-counter orders, and assist customers with their needs throughout the store.
Review daily orders and establish a timeline and production schedule; check cake-order details such as size, deco pack, icing needs, and dates.
Decorate bakery items promptly and stay current on designs and trends.
Develop daily bakery orders for bakers, including cakes and required sizes.
Track daily retail production and identify tasks to complete with co-workers.
Check product dates, pull cases for work, and list items that need filling or replacement.
Order supplies for the decorating area and verify orders upon receipt.
Deliver and set up wedding cakes at off-site locations.
Communicate daily with the Bakery Manager about displays, weekly ads, and special needs.
Lead part-time and other employees by instructing them and reviewing their work.
Participate in employee cross-training.
Follow proper sanitation procedures and keep the work area clean, neat, and safe.
Answer the phone promptly and provide helpful service, including taking product orders.
Follow Hy-Vee’s dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.