Bakery Cake Designer

Hy-Vee, Inc.•West Des Moines, IA

12d•Onsite

About The Position

The Bakery Cake Designer works in Hy-Vee’s bakery department, decorating bakery items and helping customers create cakes and treats for celebrations and everyday occasions. The role includes taking customer orders, organizing daily cake production, coordinating with bakers and the bakery team, and delivering and setting up wedding cakes on site. The designer also acts as a lead for part-time and other employees by providing instruction and reviewing their work. This is a fast-moving role that requires managing multiple priorities and deadlines while maintaining a clean, neat, and safe work area.

Requirements

High school diploma or equivalent experience.
Six months or less of similar or related work experience; training is provided.
Strong cake decorating skills and ability to keep current with design trends and techniques.
Ability to solve practical problems and follow instructions carefully in a fast-paced environment.
Ability to use math, including fractions, decimals, and percentages, in daily tasks.
Ability to lead and guide part-time employees by instructing them and reviewing their work.
Clear communication with customers, co-workers, and the Bakery Manager.
Commitment to Hy-Vee’s mission and a genuine passion for customer service.
Ability to frequently stand and walk throughout a shift in sales, food service, or delivery areas.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to work around heat and burn hazards from cooking, baking, or grilling equipment.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Successful completion of a pre-employment drug screen.

Responsibilities

Greet customers, take bakery-counter orders, and assist customers with their needs throughout the store.
Review the day’s orders and establish a timeline and production schedule; check cake order details such as size, decoration pack, icing needs, and dates.
Decorate bakery items promptly and stay current on designs and trends.
Develop daily bakery orders for bakers, including the cakes and sizes needed.
Track daily retail production and identify tasks to complete with co-workers.
Check product dates, pull cases for work, and list items that need filling or replacement.
Order supplies for the decorating area and verify deliveries upon receipt.
Deliver and set up wedding cakes at locations outside the store.
Communicate daily with the Bakery Manager about displays, weekly ads, and special needs.
Lead part-time and other employees by instructing them and reviewing their work.
Participate in employee cross-training.
Follow proper sanitation procedures and keep the work area clean, neat, and safe.
Answer customer calls promptly and helpfully, including taking product orders.
Follow Hy-Vee’s dress code, hygiene standards, and department and company guidelines.
Assist with other tasks or special projects as needed.