Bakery Cake Designer

Hy-Vee, Inc.•Manhattan, KS
•Onsite

About The Position

Hy-Vee’s Bakery Cake Designer creates decorated bakery products that help customers celebrate special occasions. The role involves taking and preparing customer orders, decorating cakes and other bakery items, and delivering and setting up wedding cakes on site. The designer also coordinates daily production and supplies, supports bakery operations, and serves as a lead for part-time and other employees. The position requires customer service, attention to detail, and collaboration with the bakery team. Training is provided. The work takes place in the bakery department and is fast-moving, with pressure to meet deadlines and manage multiple priorities. The environment may include flour dust, noise, temperature extremes, cleaning chemicals and solvents, and residual fumes. Safety training is provided. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent experience.
  • Six months or less of similar or related work experience; training is provided.
  • Strong cake-decorating skills and ability to stay current on design trends and techniques.
  • Ability to solve practical problems and follow instructions carefully in a fast-paced environment.
  • Ability to use math, including fractions, decimals, and percentages.
  • Ability to lead and guide part-time employees, provide instruction, and review their work.
  • Clear communication with customers, co-workers, and the Bakery Manager.
  • Commitment to Hy-Vee’s mission and a genuine passion for customer service.
  • Ability to frequently stand and walk throughout a shift in sales, food-service, or delivery areas.
  • Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
  • Where applicable, ability to safely use sharp knives and blades for food preparation.
  • Where applicable, ability to work around heat- and burn-related hazards from cooking, baking, or grilling equipment.
  • Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.
  • Successful completion of a pre-employment drug screen.

Responsibilities

  • Greet customers, take bakery-counter orders, and assist customers with their needs throughout the store.
  • Review daily orders and plan timelines and production schedules; check cake-order details such as size, deco pack, icing needs, and dates.
  • Decorate bakery items promptly and stay current on designs and trends.
  • Develop daily bakery orders for bakers, including cakes and required sizes.
  • Track daily retail production and identify tasks to complete with co-workers.
  • Check product dates, pull cases for work, and list items that need filling or replacement.
  • Order decorating-area supplies and verify orders upon receipt.
  • Deliver products and set up wedding cakes on site outside the store.
  • Communicate daily with the Bakery Manager about displays, weekly ads, and special needs.
  • Lead part-time and other employees by instructing them and reviewing their work.
  • Participate in employee cross-training.
  • Follow sanitation procedures and keep the work area clean, neat, and safe.
  • Answer calls promptly, assist callers, and take product orders.
  • Follow Hy-Vee’s dress code, hygiene standards, and department and company guidelines.
  • Assist with other tasks and special projects as needed.
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