Bakery Cake Designer

Hy-Vee, Inc.•Gladstone, MO

13d

About The Position

The Bakery Cake Designer works in Hy-Vee’s bakery department, creating decorated bakery items and helping customers bring their cake ideas to life. The role includes taking customer orders, preparing daily production plans, decorating cakes and other products, and delivering and setting up wedding cakes at off-site locations. The designer also serves as a lead for part-time and other employees, supports bakery operations, and works with the Bakery Manager on displays, weekly ads, and special needs. Training is provided.

Requirements

Must be at least 18 years old.
High school diploma or equivalent experience.
Six months or less of similar or related work experience.
Strong decorating skills and ability to keep current on cake design trends and techniques.
Ability to solve practical problems and follow instructions carefully in a fast-paced environment.
Ability to use math skills, including fractions, decimals, and percentages.
Ability to lead and guide part-time employees, provide instruction, and review their work.
Clear communication with customers, co-workers, and the Bakery Manager.
Commitment to Hy-Vee’s mission and passion for delivering an outstanding customer experience.

Responsibilities

Greet customers, provide outstanding customer service, take bakery-counter orders, and assist customers with their needs throughout the store.
Review daily orders and create timelines and production schedules; check cake order details such as size, deco pack, icing needs, and dates.
Decorate bakery items in a timely manner and stay current on designs and trends.
Develop daily bakery orders for bakers, including cakes and sizes needed.
Track daily retail production and identify tasks to complete with co-workers.
Check product dates, pull cases for work, and list items to fill or replace.
Order decorating-area supplies and verify orders upon receipt.
Deliver and set up wedding cakes at off-site locations.
Communicate daily with the Bakery Manager about displays, weekly ads, and special needs.
Lead part-time and other employees by instructing them and reviewing their work.
Participate in employee cross-training.
Follow sanitation procedures and keep the work area clean, neat, and safe.
Answer customer calls promptly and helpfully, including taking product orders.
Follow Hy-Vee’s dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.