Bakery Cake Designer

Hy-Vee, Inc.•Dubuque, IA

5d•Onsite

About The Position

Bakery Cake Designers help customers celebrate important moments by using decorating skills to bring their cake and bakery-item designs to life. The role includes decorating cakes and other bakery items, taking and preparing customer orders, and delivering and setting up wedding cakes at off-site locations. The designer also serves as a lead for part-time and other employees, coordinating production and collaborating with the bakery team to keep work running smoothly. The position requires customer service, attention to detail, creativity, and the ability to manage production tasks and deadlines in a fast-moving bakery environment. Training is provided. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

High school diploma or equivalent experience.
Six months or less of similar or related work experience; training is provided.
Strong cake-decorating skills and ability to stay current on cake design trends and techniques.
Ability to solve practical problems and follow instructions carefully in a fast-paced environment.
Ability to apply math skills, including fractions, decimals, and percentages.
Ability to lead and guide part-time employees, provide instruction, and review their work.
Clear communication with customers, co-workers, and the Bakery Manager.
Commitment to Hy-Vee's mission and passion for providing an outstanding customer experience.
Ability to frequently stand and walk throughout a shift in sales, food-service, or delivery areas.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to work around heat- and burn-related hazards from cooking, baking, or grilling equipment.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Successful completion of a pre-employment drug screen.

Responsibilities

Greet customers, take bakery-counter orders, and assist customers with their needs throughout the store.
Review daily orders and create timelines and production schedules; verify cake-order details such as size, deco pack, icing needs, and dates.
Decorate bakery items promptly and stay current on new designs and trends.
Develop daily bakery orders for bakers, including the cakes and sizes needed.
Track daily retail production and identify tasks to complete with co-workers.
Check product dates, pull cases for work, and list items that need filling or replacement.
Order decorating-area supplies and check orders upon receipt.
Deliver and set up wedding cakes at off-site locations.
Communicate daily with the Bakery Manager about displays, weekly ads, and special needs.
Lead part-time and other employees by instructing them and reviewing their work.
Participate in employee cross-training.
Follow sanitation procedures and keep the work area clean, neat, and safe.
Answer the phone promptly and provide helpful customer service, including taking product orders.
Follow Hy-Vee's dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.