Bakery/Cake Decorator

Kroger•Surprise, AZ

19d

About The Position

Create an outstanding customer experience through exceptional service while maintaining a safe, clean environment that encourages customers to return. Assist the department manager in achieving sales and profit goals and monitor established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. The position involves helping customers select bakery products, preparing and decorating bakery items to customer requests, maintaining product quality and inventory, and following company, food-safety, health, and safety procedures.

Requirements

Any retail experience.
Any bakery or cake decorating experience.
Ability to handle stressful situations.
Knowledge of basic math.
Effective communication skills.

Nice To Haves

Ability to speak, read, and/or write in a second language.

Responsibilities

Create a welcoming environment by answering customer questions about products sold in the department and throughout the store.
Maintain knowledge of department products and answer questions or make product suggestions.
Offer product samples and prepare bakery items, including wedding cakes, to customer requests using proper bakery equipment.
Recommend bakery items to help customers find the products they want and need.
Check product freshness and sell-by dates, take appropriate action, and use bakery equipment according to company guidelines.
Decorate cakes, pastries, cupcakes, cookies, and other bakery items.
Label, stock, sign, and inventory department merchandise.
Report product ordering or shipping discrepancies to the department manager.
Know the store layout, locate products for customers, and stay current on present, future, seasonal, and special advertisements.
Monitor inventory and stocking conditions and note discrepancies.
Follow local, state, and federal health and civil code regulations.
Follow merchandising, customer service, labor control, expense and supply control, loss prevention, maintenance, safety, food safety, and associate and customer engagement rules.
Comply with safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment for preventive maintenance and notify the appropriate department or store manager when repairs are needed.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud, and notify management of customer or employee accidents.
Perform the essential job functions with or without reasonable accommodation.