BAKERY/CAKE DECORATOR

The Kroger Co.•Albuquerque, NM

10d

About The Position

The Bakery/Cake Decorator creates an outstanding customer experience through exceptional service and maintains a safe, clean environment that encourages customers to return. The role assists the department manager in reaching sales and profit goals and monitors established quality assurance standards. The employee demonstrates the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. The position involves helping customers with questions and product recommendations, preparing bakery items—including wedding cakes—to customer specifications, and decorating cakes, pastries, cupcakes, cookies, and other bakery products. The decorator checks product freshness and quality, uses bakery equipment according to company guidelines, and supports merchandising, inventory, food safety, and store safety practices. The employee must be able to perform the essential job functions with or without reasonable accommodation.

Requirements

Any retail experience.
Any bakery or cake decorating experience.
Ability to handle stressful situations.
Knowledge of basic math.
Effective communication skills.

Nice To Haves

Ability to speak, read, and/or write a second language.

Responsibilities

Create a welcoming customer environment by answering questions about products and helping customers locate items.
Maintain knowledge of department products and respond to questions or make product suggestions.
Offer samples to customers and prepare bakery items, including wedding cakes, according to customer requests using proper bakery equipment.
Recommend bakery items to help customers find the products they want and need.
Check product quality and freshness, review sell-by dates, and take appropriate action.
Use bakery equipment, including refrigerators, freezers, and ovens, according to company guidelines.
Decorate cakes, pastries, cupcakes, cookies, and other bakery items.
Label, stock, sign, and inventory department merchandise.
Report product ordering or shipping discrepancies to the department manager.
Stay informed about the store layout and current, future, seasonal, and special advertisements.
Monitor inventory and stocking conditions and note discrepancies.
Follow local, state, and federal health and civil code regulations.
Follow merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, and associate and customer engagement rules.
Comply with safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment for preventive maintenance needs and report items requiring repair to the appropriate department or store manager.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud; notify management of customer or employee accidents.
Perform the essential functions of the position with or without reasonable accommodation.