BAKERY/CAKE DECORATOR
About The Position
The Bakery/Cake Decorator creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role assists the department manager in achieving sales and profit goals and monitors quality assurance standards. The employee demonstrates the company's values of respect, honesty, integrity, diversity, inclusion, and safety. The position serves customers by answering questions, recommending products, offering samples, and preparing bakery items—including wedding cakes—to customer specifications. It involves decorating cakes, pastries, cupcakes, cookies, and other bakery items; maintaining product freshness and department merchandise; and using bakery equipment according to company guidelines. The decorator also follows food safety, health, safety, merchandising, loss prevention, and other store procedures.
Requirements
- Any retail experience.
- Any bakery or cake decorating experience.
- Ability to handle stressful situations.
- Knowledge of basic math.
- Effective communication skills.
- Must be able to perform the essential job functions with or without reasonable accommodation.
Nice To Haves
- Ability to speak, read, and/or write in a second language.
Responsibilities
- Create a welcoming environment and answer customer questions about products in the department and throughout the store.
- Maintain knowledge of department products and make suggestions or recommendations to customers.
- Offer product samples and prepare bakery items, including wedding cakes, according to customer requests using proper bakery equipment.
- Check product quality and freshness, review sell-by dates, and take appropriate action.
- Use bakery equipment, including refrigerators, freezers, and ovens, according to company guidelines.
- Decorate cakes, pastries, cupcakes, cookies, and other bakery items.
- Label, stock, sign, and inventory department merchandise.
- Report product ordering or shipping discrepancies to the department manager.
- Understand the store layout and locate products for customers; stay current on present, future, seasonal, and special advertisements.
- Monitor inventory and stocking conditions and note discrepancies.
- Follow local, state, and federal health and civil code regulations.
- Follow merchandising, customer service, labor control, expense and supply control, loss prevention, maintenance, safety, food safety, and associate and customer engagement rules.
- Comply with safety procedures, identify unsafe conditions, and notify store management.
- Inspect equipment for preventive maintenance and notify the appropriate department or store manager when repairs are needed.
- Report safety risks, issues, and illegal activity, including robbery, theft, or fraud; notify management of customer or employee accidents.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
