BAKERY/CAKE DECORATOR

The Kroger Co.•Granby, CO

11d

About The Position

The Bakery/Cake Decorator creates an outstanding customer experience through exceptional service and maintains a safe, clean environment that encourages customers to return. The role assists the department manager in reaching sales and profit goals and monitors established quality assurance standards. The Bakery/Cake Decorator demonstrates the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. The position assists customers with product questions and recommendations, offers samples, prepares bakery items—including wedding cakes—to customer requests, and decorates cakes, pastries, cupcakes, cookies, and other bakery items. It also involves checking freshness and sell-by dates, operating bakery equipment according to company guidelines, maintaining merchandise and inventory, and following health, food safety, merchandising, loss prevention, maintenance, and workplace safety requirements. The employee must be able to perform the essential job functions with or without reasonable accommodation.

Requirements

Any retail experience.
Any bakery or cake decorating experience.
Ability to handle stressful situations.
Knowledge of basic math.
Effective communication skills.
Ability to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

Ability to speak, read, and/or write in a second language.

Responsibilities

Create a welcoming customer environment and answer questions about products sold in the department and throughout the store.
Maintain product knowledge and respond to customer questions with product suggestions.
Offer product samples and recommend bakery products to meet customers' needs.
Prepare bakery items, including wedding cakes, according to customer requests using proper bakery equipment.
Check product quality and freshness, review sell-by dates, and take appropriate action.
Use bakery equipment, including refrigerators, freezers, and ovens, according to company guidelines.
Decorate cakes, pastries, cupcakes, cookies, and other bakery items.
Label, stock, sign, and inventory department merchandise.
Report product ordering or shipping discrepancies to the department manager.
Understand the store layout and locate products for customers; stay current with present, future, seasonal, and special advertisements.
Monitor inventory and stocking conditions and note inventory discrepancies.
Follow local, state, and federal health and civil code regulations.
Follow current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, and associate and customer engagement rules.
Comply with safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager of items needing repair.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud; notify management of customer or employee accidents.