BAKERY/CAKE DECORATOR

The Kroger Co.•Lakewood, CO

10d

About The Position

The Bakery/Cake Decorator creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role assists the department manager in reaching sales and profit goals and monitors established quality assurance standards. The employee demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The position involves helping customers select bakery products, preparing bakery items—including wedding cakes—to customer specifications, and decorating cakes, pastries, cupcakes, cookies, and other bakery items. The Bakery/Cake Decorator also checks product freshness and quality, operates bakery equipment according to company guidelines, and supports department merchandising, stocking, inventory, safety, food safety, and maintenance procedures. The employee must be able to perform the essential job functions with or without reasonable accommodation.

Requirements

Any retail experience.
Any bakery or cake-decorating experience.
Ability to handle stressful situations.
Knowledge of basic math.
Effective communication skills.

Nice To Haves

Ability to speak, read, and/or write in a second language.

Responsibilities

Create a welcoming environment by answering customer questions about products and making product suggestions.
Maintain knowledge of department products and the store layout, and stay current on present, future, seasonal, and special advertisements.
Offer product samples and recommend bakery items to help customers find products they want and need.
Prepare bakery items, including wedding cakes, according to customer requests using proper bakery equipment.
Decorate cakes, pastries, cupcakes, cookies, and other bakery items.
Check product quality and freshness, review sell-by dates, and take appropriate action.
Use bakery equipment, including refrigerators, freezers, and ovens, according to company guidelines.
Label, stock, sign, and inventory department merchandise; monitor inventory and stocking conditions and note discrepancies.
Report product ordering or shipping discrepancies to the department manager.
Follow local, state, and federal health and civil code regulations, as well as merchandising, customer service, labor, expense, supply, loss prevention, maintenance, safety, food safety, and engagement rules.
Comply with safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment as part of preventive maintenance and report repair needs to the appropriate department or store manager.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud, and notify management of customer or employee accidents.
Assist the department manager in reaching sales and profit goals and monitor quality assurance standards.
Demonstrate the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.
Perform the essential job functions with or without reasonable accommodation.