Bakery/Asst Dept Leader

Kroger•Boulder, CO

About The Position

The Bakery/Assistant Department Leader oversees the Bakery department’s functions and activities, aiming to provide exceptional customer service and a safe, clean environment. The role is accountable for department sales and profit goals and for meeting quality assurance standards. The leader demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety while supporting associates and serving customers.

Requirements

Excellent oral and written communication skills.
Knowledge of basic mathematics, including counting, addition, and subtraction.
Ability to handle stressful situations.
Current food handlers permit once employed.
Ability to work cooperatively in a fast-paced and sometimes stressful environment.
Ability to manage conflict reasonably, cooperatively, and without confrontation.
Ability to act honestly and with integrity regarding customer and business information.
Ability to follow directions and seek assistance when needed to resolve customer and business issues.
Ability to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

High school diploma or GED.
Management experience.
Bakery or retail experience.
Ability to speak, read, and/or write in a second language.

Responsibilities

Promote trust and respect among associates and maintain a positive attitude.
Communicate company, department, and job-specific information to associates.
Establish department performance goals and help associates meet or exceed targets through teamwork.
Develop schedules appropriate to customer volume.
Train and develop associates and participate in performance appraisals.
Create a welcoming customer experience by answering questions, making suggestions, and locating products.
Inform customers about produce specials and offer product samples.
Inspect products for quality and freshness and take appropriate action.
Develop and implement a department business plan and execute sales promotions with store management.
Inform associates about current, upcoming, and special promotions, particularly those affecting the department.
Prepare and submit seasonal critiques for the sales and merchandising supervisor.
Implement the department’s promotional plan.
Assist management with store and department budgets, expense control, profit-and-loss reviews, and actions based on financial reports.
Schedule price changes and update shelf tags and promotional signs.
Plan and organize inventory; monitor stocking conditions and discrepancies; and train associates on inventory, stocking, and Computer Assisted Ordering (CAO).
Maintain appropriate temperatures in cases and coolers and maintain temperature logs.
Reinforce safety programs by following procedures, identifying unsafe conditions, inspecting equipment, reporting repair needs, and notifying management of customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Follow applicable local, state, and federal laws and company guidelines.
Provide support through direct interaction with minors, individuals with special needs, and older adults.