Assistant Bakery Manager

Hy-Vee•Janesville, WI

6d•Onsite

About The Position

The Bakery Assistant Department Manager partners with the Bakery Department Manager to oversee daily production, lead and develop the bakery team, and ensure product freshness, quality, availability, and department standards. The role involves organizing production schedules, assigning and reviewing work, training employees, supporting customer service, and assuming management responsibilities when the Department Manager is absent. The position works in a fast-moving bakery environment with production deadlines and requires consistent attention to cleanliness, sanitation, and safety. Employment is contingent upon successfully completing a pre-employment drug screen. Applicants must be at least 18 years old.

Requirements

Must be at least 18 years old.
High school diploma or equivalent experience.
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Ability to continuously stand and walk on hard surfaces for extended periods.
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
Commitment to Hy-Vee’s mission and passion for delivering an outstanding customer and team experience.
Ability to lead, train, and support a bakery team in a fast-paced production environment.
Ability to solve practical problems and make sound decisions with varied factors and limited standardization.
Ability to apply math skills, including fractions, decimals, and percentages.
Ability to stay organized and manage multiple production schedules and priorities.
Clear communication with customers, team members, and vendors, and ability to provide basic direction and guidance.
Ability to handle confidential information, including ads, gross profit percentages, wages, sales, pricing, and employee information, with discretion.
Where applicable, ability to operate pallet jacks, forklifts, or similar material-handling equipment; required operator certification must be completed before independent use.
Where applicable, ability to safely use sharp knives and blades to cut, trim, or grind product.
Where applicable and in accordance with age and legal requirements, ability to operate a cardboard baler or compactor.
Where applicable, ability to perform repetitive motions associated with dough mixing, scaling, and proofing.

Nice To Haves

Over one year up to three years of similar or related experience preferred.

Responsibilities

Greet customers, assist with their needs, and promptly and professionally handle and resolve customer concerns.
Review daily orders, establish production timelines and schedules, and assign tasks to bakers and department employees.
Review the daily production list with the team, organize production flow, and create additional production schedules as needed.
Check products for freshness, pull products by stale date, and rotate and replenish display case products throughout the day.
Review gross potential by day of week and plan for upcoming sales weeks, events, and production needs.
Create the evening closing list and assign duties to part-time staff as needed.
Ensure department standards are met for production, cleanliness, and customer service.
Train new employees and support the ongoing development of the bakery team.
Instruct, assign, and review others' work; coordinate activities and allocate personnel as needed.
Assume management responsibilities and order products and supplies when the Department Manager is absent.
Fill in for absent employees during the production day as needed.
Follow sanitation procedures and keep the work area clean, neat, and safe.
Answer customer calls promptly and helpfully, including taking product orders.
Follow Hy-Vee’s dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as they arise.