baker, Reserve Cafe - Chicago Roastery

Starbucks Coffee Company•Chicago, IL

9h•$19 - $21

About The Position

The Baker contributes to the success of Starbucks Reserve® locations by providing an exceptional customer experience and serving as an ambassador for Starbucks coffee leadership and culinary quality. Working as part of a team, the Baker helps create the Starbucks® Reserve Experience and models Starbucks guiding principles. Within the Italian-inspired Reserve Cafe food and culinary zone, the Baker prepares and presents freshly baked pastries and food offerings using premium ingredients. The role includes sharing knowledge of food and beverages, ingredients, and preparation methods; recommending food and beverage pairings; and maintaining high standards for product quality, presentation, safety, and cleanliness.

Requirements

Basic knife skills.
Ability to learn quickly.
Ability to understand and carry out verbal and written instructions and request clarification when needed.
Strong interpersonal skills.
Ability to work as part of a team and build positive working relationships.
High attention to detail, a strong work ethic, and the ability to multitask and prioritize.
Ability to bend, twist, squat, reach, crawl, push or pull, climb stairs, and stand without limitation for long periods.
Ability to carry 35 pounds consistently.
Ability to occasionally lift and push up to 50 pounds.

Nice To Haves

Food handler card, except where required by law.

Responsibilities

Act with integrity, honesty, and knowledge in support of Starbucks culture, Mission, and Values.
Serve as an in-store food expert and share knowledge about food, beverages, ingredients, and how products are made.
Remain composed during high-volume periods and unusual events, supporting store operations and setting a positive example.
Prepare quality food items consistently according to recipe and presentation standards, and keep pace with production demands.
Follow health, safety, and sanitation guidelines.
Learn, maintain, and share knowledge of rotating food and beverage offerings.
Evaluate customer and store needs in the Reserve Cafe and throughout the space.
Lead with customer connection, respond to customer needs, and recommend food and beverage pairings.
Assemble and finish menu items, including pizza, croissants, and brioche; assemble sandwiches and salads; and prepare made-to-order baked eggs and aperitivo items.
Stock and maintain an appealing food display case according to business levels and service supplies.
Ensure proper proofing of doughs and laminates.
Execute daily prep lists and production needs, determining the variety and quantity of goods to bake and assemble by daypart.
Receive and verify commissary deliveries and ensure ingredients and products meet established preparation and delivery standards.
Follow inventory management and storage procedures.
Communicate maintenance concerns and supply needs to management.
Complete production sheets and other required records.
Follow operational policies and procedures, including cash-handling, safety, and security procedures.
Maintain regular and consistent attendance and punctuality.
Keep the workspace clean and organized, and maintain the cleanliness of utensils and equipment.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave.
Family expansion reimbursement.
Paid vacation from date of hire.
Sick time accrued at 1 hour for every 25 hours worked.
Eight paid holidays and two personal days per year.
401(k) retirement plan with employer match for eligible partners.
Discounted company stock program (S.I.P.).
Starbucks equity program (Bean Stock).
Incentivized emergency savings and financial well-being tools.
100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan.
Student loan management resources and access to other educational opportunities.
Backup care.
DACA reimbursement.