Baggage Handling Operator

PBP Aviation Services LLC•Jacksonville, AR

6d•$16 - $18•Onsite

About The Position

The Bag Jammer/Manual Encoder maintains the smooth operation of the Baggage Handling System (BHS) at Burbank International Airport. The role supports the continuous flow of passenger luggage through manual intervention, clearing bag jams, and encoding untagged or unreadable bags at manual encoding stations. It is a front-line position supporting system uptime and on-time flight departures, working closely with maintenance technicians, control room operators, and airline staff to ensure baggage is processed safely, accurately, and efficiently in compliance with airport security and operational procedures.

Requirements

High school diploma or equivalent (GED).
Basic understanding of mechanical systems and safe work practices around automated equipment.
Ability to learn and follow written and verbal instructions and complete reports accurately.
Comfort working in fast-paced, safety-critical environments.
Ability to stand, walk, climb, and work in confined or elevated spaces for extended periods.
Ability to lift up to 50 lbs.
Availability for shift work, weekends, holidays, and overtime as required.
Valid U.S. driver’s license and ability to meet company insurability and airport badging requirements.
Strong situational awareness and commitment to safety.
Reliability, punctuality, and excellent attendance.
Team orientation, clear communication skills, and ability to follow direction.
Ability to remain calm and efficient under pressure, especially during system disruptions or flight-critical situations.
Professional demeanor and positive attitude toward passengers, airline personnel, and coworkers.
Dedication to supporting continuous operations and maintaining airport service standards.

Nice To Haves

Prior experience in an airport, warehouse, or industrial conveyor environment.

Responsibilities

Monitor assigned areas of the BHS for baggage jams, blockages, or system interruptions and clear them safely and promptly.
Operate manual encoding stations to enter baggage tag information when automated systems cannot read or process a bag.
Communicate system status, conveyor stoppages, or irregular baggage flow to the control room and operations staff.
Follow established safety procedures, including Lockout/Tagout (LOTO) and PPE requirements, when working near moving equipment.
Visually inspect conveyors, diverters, and scanners for debris, obstructions, or potential issues while clearing jams.
Record incidents, jam counts, and manual encoding data as required by the Supervisor.
Support technicians and control room staff in identifying recurring system issues for preventive maintenance.
Maintain awareness of system operating zones, emergency stops, and safe work clearances.
Keep assigned work areas clean, organized, and free from debris or foreign objects.
Uphold PBP Services’ standards for professionalism, safety, and operational excellence.