Assistant Maintenance Manager, Baggage Handling System Specialist
About The Position
The Assistant Manager, System Specialist serves as a subject matter expert for the baggage handling system, supporting the maintenance team with technical knowledge, leadership, and oversight. The role leads preventive checks to promote system effectiveness and efficiency, serves as a primary contact for the team and customer, and leads related technical discussions and workflows. The position supports team leadership, develops and organizes technical resources and workflows, and manages continuous improvement within the assigned team or scope of work. It also involves responding to major stoppages, overseeing preventive checks and system hardware, supporting warranty cases, and providing hands-on leadership for agreed project and team KPIs. The role is based in a fast-paced airport environment with exposure to noise, machinery, and variable temperatures. The work schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with on-call hours and night-shift work as required for operational needs and system maintenance. The compensation range is $45.00–$50.00 per hour.
Requirements
- Technical diploma or degree.
- 3–5 years of maintenance experience working on Material Handling Systems; baggage handling systems are ideal.
- Financial and business acumen, along with electrical, mechanical, PLC, and controls hardware skills.
- Proficiency with MS Office applications, including Word, Outlook, and Excel.
- Ability to obtain and maintain airside security access.
- Ability to work on-call and night-shift hours as required for operational needs and system maintenance.
- Understanding of company values and strong leadership competencies, including strategic insight and team delegation.
- Excellent written and verbal communication skills.
- Ability to understand and adhere to all health and safety requirements.
- Ability to walk frequently, bend, stand throughout large airport facilities, and lift up to 50 lbs. when needed.
Responsibilities
- Support team leadership on technical aspects of the systems, including communicating the business’s vision and strategy to team members.
- Develop, inspire, and motivate the team, while retaining accountability for results when delegating.
- Develop and organize technical resources and workflows to ensure plans are fulfilled or exceeded.
- Manage continuous improvement for the assigned team and/or scope of work.
- Liaise with the remote Hotline for key project support.
- Attend major stoppages requiring equipment knowledge and lead appropriate corrective action and execution.
- Conduct preventive checks and oversee backup procedures, PLC and server hardware, maintenance, and support.
- Provide supervisory and hands-on leadership for agreed project and team KPIs as determined by the company and/or customer.
- Oversee and handle warranty cases.
- Perform additional responsibilities and core leadership or mentorship tasks as required.
Benefits
- Medical benefits for employees and eligible dependents, with no waiting period.
- Dental benefits for employees and eligible dependents, with no waiting period.
- 401(k) retirement plan with a company match.
- Life insurance provided at no cost to employees.
- Paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
