Assistant Maintenance Manager, Baggage Handling System Specialist
About The Position
The Assistant Manager, System Specialist serves as a subject matter expert for the baggage handling system and supports the maintenance team through technical knowledge, leadership, and oversight. The role leads preventive checks to improve system effectiveness and efficiency and acts as a primary contact for the team and customer, leading technical discussions and workflows. The position combines hands-on technical oversight with team leadership, including coordinating technical resources, managing continuous improvement, supporting system maintenance and corrective actions, overseeing warranty cases, and helping the team meet company and customer KPIs. The work takes place in a fast-paced airport environment, with a Monday–Friday schedule of 8:00 a.m. to 5:00 p.m.; on-call hours and night-shift hours may be required for operational needs.
Requirements
- Technical diploma or degree.
- 3–5 years of maintenance experience working on Material Handling Systems, ideally baggage handling systems.
- Financial and business acumen.
- Electrical, mechanical, PLC, and controls hardware skills.
- Proficiency with MS Office, including Word, Outlook, and Excel.
- Ability to obtain and maintain airside security access.
- Ability to work on-call hours as required and night-shift hours when needed for operational needs and system maintenance.
- Understanding of values and strong leadership competencies, including strategy insight and team delegation.
- Excellent written and verbal communication skills.
- Ability to understand and adhere to all health and safety requirements.
Responsibilities
- Support team leadership on technical system matters, including communicating the business’s vision and strategy to team members.
- Develop, inspire, and motivate the team, retaining accountability for results when delegating.
- Develop and organize technical resources and workflows to ensure plans are fulfilled or exceeded.
- Manage continuous improvement for the assigned team and/or scope of work.
- Liaise with the remote Hotline for key project support.
- Attend major stoppages, apply equipment knowledge, and lead appropriate corrective action and execution.
- Perform preventive checks and oversee backup procedures, PLC and server hardware, maintenance, and support.
- Provide supervisory and hands-on leadership for agreed project and team KPIs established by the company and/or customer.
- Oversee and handle warranty cases.
- Carry out additional responsibilities and core leadership or mentorship initiatives as required.
Benefits
- Medical benefits for employees and eligible dependents, with no waiting period.
- Dental benefits for employees and eligible dependents, with no waiting period.
- 401(k) retirement plan with a company match.
- Life insurance provided at no cost to employees.
- Paid time off.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
