Backwaiter New Restaurant Opening

PF Changs China Bistro•Greenwood, IN

About The Position

The Backwaiter supports restaurant operations by delivering food to guests promptly and courteously, assisting with dining room cleanliness, and maintaining service stations. Team members provide excellent customer service to ensure exceptional guest experiences. This is a new restaurant opening, with full-time and part-time hourly positions available. No prior experience is required; training is provided.

Requirements

  • Must be at least 18 years old.
  • Possess or obtain a current Food Handler’s Card, where applicable.
  • Ability to stand, reach, bend, balance, and repeatedly lift objects weighing up to 30 lbs. during a shift.
  • Strong multitasking skills and ability to work effectively in a fast-paced, team-oriented environment.
  • Excellent communication skills and ability to remain calm under pressure.

Responsibilities

  • Deliver food to guests efficiently and ensure all requests are met.
  • Monitor the expo line, run trays of food for dine-in, and assist guests with questions.
  • Clear and sanitize tables, seating, and floors according to restaurant standards.
  • Retrieve and transport dirty dishes to the dishwashing station.
  • Restock and clean service stations as needed.
  • Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems.
  • Interact courteously with guests and notify managers of quality or service concerns.
  • Follow company policies, dress code, and safety procedures.
  • Assist with greeting and seating guests, answering phones, and packaging takeout orders when necessary.
  • Support beverage preparation and responsible alcohol service when required.

Benefits

  • Competitive pay
  • Flexible scheduling
  • Paid on-the-job training
  • Opportunities for advancement and promotion from within
  • Discounted meals
  • Employee referral program
  • Exclusive team member discounts
  • 401(k) retirement plan for qualifying team members, based on hours worked
  • Medical, dental, and vision insurance for qualifying team members, based on hours worked
  • Paid sick leave in qualifying jurisdictions
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