Backstage Hospitality Lead - Mystic Lake Amphitheater

Live Nation Entertainment • Shakopee, MN

1d • Onsite

About The Position

Live Nation is seeking an experienced and passionate Backstage Hospitality Chief to lead our catering team at our vibrant amphitheater. This seasonal role is crucial in ensuring a top-notch dining experience for artists, crew, and guests. If you thrive in a fast-paced environment and are excited about managing a dynamic hospitality team, we want to hear from you!

Requirements

• Previous experience in hospitality management or food service leadership, preferably in a catering or event environment.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to lead a team and foster a positive work environment.
• A passion for providing outstanding guest experiences.
• Flexibility to work varied hours, including evenings and weekends.
• Current food handler’s card required.

Responsibilities

• Oversee and manage the Backstage Hospitality Assistant team, providing direction, training, and support to ensure exceptional service and efficiency.
• Responsible for recruiting, hiring, and scheduling hospitality staff to meet the demands of multiple events. Ensure adequate coverage for all shifts and manage team performance.
• Coordinate buffet service, ensuring all food stations are well-stocked, presented beautifully, and meet the dietary needs of artists and crew.
• Manage the stocking and preparation of dressing rooms, ensuring all hospitality riders are met with precision and care.
• Ensure coffee and tea stations are set up and maintained throughout events, providing timely replenishments as needed.
• Act as the primary point of contact for artists and crew, addressing any needs or concerns promptly and professionally.
• Work closely with the kitchen team to ensure smooth operations and effective communication regarding menu items and service timing.
• Ensure adherence to health and safety regulations, maintaining a clean and organized dining environment at all times.
• Assist in planning for events, including logistics for setup, service flow, and breakdown after performances.

Benefits

• generous vacation
• healthcare
• retirement benefits
• student loan repayment
• tuition reimbursement
• six months of paid caregiver leave for new parents including fostering
• perks like Roadie Babies helping new parents care for their babies on work trips
• access to free live events through our exclusive employee ticketing program

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees