Full Time Backroom Coordinator
About The Position
The Backroom Coordinator is responsible for executing receiving and merchandising standards while ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers, maintaining a clean and organized store, and modeling exceptional customer service. The Coordinator orchestrates truck deliveries and prioritizes processing merchandise onto the sales floor; trains and mentors Associates on merchandising and processing; ensures merchandise is tagged, hung, secured, and coded correctly; and coordinates with the Coordinator on Duty to maintain an efficient flow of goods. The role monitors team productivity, coaches Associates, organizes and rotates back stock, and upholds merchandising, signage, cleanliness, and recovery standards in the backroom. The position also supports compliance with recycling and applicable hazardous-waste programs, labor laws, policies, and procedures; communicates priorities and progress with management and Associates; partners with Management on training needs; promotes credit and loyalty programs; contributes to shrink-reduction goals; and promotes safety. Other duties may be assigned.
Requirements
- Able to work a flexible schedule, including nights and weekends.
- Superior communication and organizational skills, with attention to detail.
- Capable of multitasking.
- Able to respond appropriately to changes in direction or unexpected situations.
- Team player who works effectively with peers and supervisors.
- Capable of lifting heavy objects, with or without reasonable accommodation.
- Able to train others.
- 1 year of retail experience and 6 months of leadership experience.
Responsibilities
- Execute receiving and merchandising standards while ensuring Associates process merchandise efficiently and effectively as a team.
- Create a positive internal and external customer experience and model exceptional customer service.
- Promote honesty and integrity and maintain confidentiality.
- Orchestrate truck delivery, prioritizing the processing of merchandise onto the sales floor.
- Train and mentor Associates on merchandising and processing principles.
- Ensure merchandise is properly tagged, hung, secured, and coded.
- Communicate with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
- Ensure Associates complete tasks and activities according to the store plan, prioritizing as needed.
- Monitor team productivity and coach as necessary.
- Organize and rotate back stock for easy replenishment.
- Maintain merchandising philosophy and signage standards.
- Maintain organizational, cleanliness, and recovery standards for the backroom area.
- Ensure compliance with recycling and, where applicable, hazardous-waste programs.
- Communicate priorities accurately and effectively with management and Associates and provide progress updates.
- Provide and accept recognition and constructive feedback.
- Partner with Management on Associate training needs to increase effectiveness.
- Ensure adherence to labor laws, policies, and procedures.
- Promote credit and loyalty programs.
- Support and participate in store shrink-reduction goals and programs.
- Promote safety awareness and maintain a safe environment.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) Associate contributions
- Child care and cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for those meeting service or hours requirements
- Medical, dental, and vision coverage for those meeting service or hours requirements
- Health savings account (HSA) for those meeting service or hours requirements
- Health care flexible spending account (FSA) for those meeting service or hours requirements
- Life insurance for those meeting service or hours requirements
- Short- and long-term disability coverage for those meeting service or hours requirements
- Paid parental leave for those meeting service or hours requirements
- Paid holidays, vacation, and sick leave for those meeting service or hours requirements
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
- Competitive salary and benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
