Full Time Backroom Coordinator

TJX • Sioux City, IA

5d • Onsite

About The Position

The Backroom Coordinator is responsible for executing receiving and merchandising standards and ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers, maintaining a clean and organized store, and role-modeling exceptional customer service.

The Coordinator orchestrates truck delivery and prioritizes processing merchandise onto the sales floor. They train and mentor Associates on merchandising and processing principles; ensure merchandise is properly tagged, hung, secured, and coded; and coordinate with the Coordinator on Duty to maintain an efficient flow of goods. They monitor team productivity, coach Associates, organize and rotate back stock, and uphold merchandising, signage, cleanliness, organization, and recovery standards in the backroom.

The role also supports store priorities and progress communication, Associate training, credit and loyalty programs, shrink reduction, recycling and applicable hazardous-waste compliance, labor-law and policy adherence, and workplace safety. Other duties may be assigned.

Requirements

• One year of retail experience.
• Six months of leadership experience.
• Ability to work a flexible schedule, including nights and weekends.
• Superior communication and organizational skills, with attention to detail.
• Ability to multitask.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to work effectively with peers and supervisors as a team player.
• Ability to lift heavy objects, with or without reasonable accommodation.
• Ability to train others.

Responsibilities

• Execute receiving and merchandising standards and help ensure Associates process merchandise efficiently and effectively as a team.
• Engage and interact with customers, maintain a clean and organized store, and role-model exceptional customer service.
• Promote a positive internal and external customer experience and a culture of honesty and integrity; maintain confidentiality.
• Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
• Train and mentor Associates on merchandising and processing principles.
• Ensure merchandise is properly tagged, hung, secured, and coded.
• Communicate with the Coordinator on Duty to ensure an efficient flow of goods to the sales floor.
• Ensure Associates complete tasks and activities according to the store plan, prioritizing as needed.
• Monitor team productivity and coach as necessary.
• Organize and rotate back stock for easy replenishment.
• Maintain merchandising philosophy and signage standards, as well as backroom organization, cleanliness, and recovery standards.
• Ensure compliance with recycling and, where applicable, hazardous-waste programs.
• Communicate priorities accurately and effectively with management and Associates, and provide progress updates.
• Provide and accept recognition and constructive feedback.
• Partner with Management on Associate training needs to increase effectiveness.
• Ensure adherence to labor laws, policies, and procedures.
• Promote credit and loyalty programs.
• Support and participate in store shrink-reduction goals and programs.
• Promote safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation assistance
• Bereavement benefit
• 401(k) with Associate contributions
• Child care and cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for Associates who meet service or hours requirements
• Medical, dental, and vision coverage for Associates who meet service or hours requirements
• Health savings account (HSA), for eligible Associates
• Health care flexible spending account (FSA), for eligible Associates
• Life insurance for eligible Associates
• Short- and long-term disability coverage for eligible Associates
• Paid parental leave for eligible Associates
• Paid holidays, vacation, and sick time for eligible Associates
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed