Full Time Backroom Coordinator

TJX • South Euclid, OH

11h • Onsite

About The Position

The Backroom Coordinator is responsible for executing receiving and merchandising standards while ensuring Associates process merchandise efficiently and effectively as a team. The role helps provide an excellent customer experience by engaging with customers, maintaining a clean and organized store, and modeling exceptional customer service.

The Coordinator orchestrates truck delivery and prioritizes processing merchandise onto the sales floor. They train and mentor Associates in merchandising and processing, ensure merchandise is properly tagged, hung, secured, and coded, and coordinate the flow of goods with the Coordinator on Duty. The role monitors team productivity, coaches Associates, organizes and rotates back stock, and upholds merchandising, signage, cleanliness, organization, and recovery standards in the backroom.

The Coordinator supports compliance with recycling and applicable hazardous-waste programs, labor laws, policies, and procedures. They communicate priorities and progress with management and Associates, provide and accept feedback, partner with management on training needs, support credit and loyalty programs and store shrink-reduction goals, and promote safety. Other duties may be assigned.

Requirements

• Able to work a flexible schedule, including nights and weekends.
• Superior communication and organizational skills, with attention to detail.
• Capable of multitasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Team player who works effectively with peers and supervisors.
• Capable of lifting heavy objects, with or without reasonable accommodation.
• Able to train others.
• At least 1 year of retail experience and 6 months of leadership experience.

Responsibilities

• Execute receiving and merchandising standards while ensuring Associates process merchandise efficiently and effectively as a team.
• Engage and interact with customers, maintain a clean and organized store, and model exceptional customer service.
• Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
• Train and mentor Associates on merchandising and processing principles.
• Ensure merchandise is properly tagged, hung, secured, and coded.
• Communicate with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
• Ensure Associates complete tasks according to the store plan and reprioritize as needed.
• Monitor team productivity and coach Associates as necessary.
• Organize and rotate back stock for easy replenishment.
• Maintain merchandising philosophy and signage standards, along with backroom organization, cleanliness, and recovery standards.
• Ensure compliance with recycling and, where applicable, hazardous-waste programs.
• Communicate priorities and progress accurately and effectively with management and Associates.
• Provide and accept recognition and constructive feedback.
• Partner with Management on Associate training needs.
• Ensure adherence to labor laws, policies, and procedures.
• Promote credit and loyalty programs and participate in store shrink-reduction goals and programs.
• Promote safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) with Associate contributions
• Child care and cell phone discounts
• Pet and legal insurance
• Credit union
• Referral bonuses
• For eligible Associates: 401(k) match, medical, dental, and vision coverage, HSA, health care FSA, life insurance, short- and long-term disability, paid parental leave, paid holidays, vacation and sick time, auto and home insurance discounts, scholarship program, and adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed