Full Time Backroom Coordinator

The TJX Companies, Inc.•Lynchburg, VA

1d•$15 - $15•Onsite

About The Position

The Backroom Coordinator is responsible for executing receiving and merchandising standards and helping Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience through customer engagement, a clean and organized store, and exemplary customer service. The Coordinator helps manage truck deliveries and merchandise flow to the sales floor, trains and mentors Associates, monitors productivity, and works with management and the Coordinator on Duty to set priorities and provide updates. The position also maintains backroom organization, merchandising and signage standards, and compliance with applicable safety, labor, recycling, and hazardous-waste requirements.

Requirements

Able to work a flexible schedule, including nights and weekends.
Superior communication and organizational skills, with attention to detail.
Able to multitask.
Able to respond appropriately to changes in direction or unexpected situations.
Able to work effectively as a team player with peers and supervisors.
Able to lift heavy objects, with or without reasonable accommodation.
Able to train others.
One year of retail experience and six months of leadership experience.

Responsibilities

Create a positive internal and external customer experience and role-model exceptional customer service.
Promote honesty and integrity and maintain confidentiality.
Orchestrate truck deliveries, prioritizing merchandise processing onto the sales floor.
Train and mentor Associates on merchandising and processing principles.
Ensure merchandise is properly tagged, hung, secured, and coded.
Communicate with the Coordinator on Duty to support the efficient flow of goods to the sales floor.
Ensure Associates complete tasks according to the store plan and reprioritize as needed.
Monitor team productivity and coach Associates as necessary.
Organize and rotate back stock for easy replenishment.
Maintain merchandising philosophy and signage standards.
Maintain organizational, cleanliness, and recovery standards in the backroom.
Ensure compliance with recycling and, where applicable, hazardous-waste programs.
Communicate priorities accurately and effectively with management and Associates and provide progress updates.
Give and accept recognition and constructive feedback.
Partner with Management on Associate training needs to increase effectiveness.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support and participate in store shrink-reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.