Backroom Coordinator (Area Supervisor, 6am-2pm)

The TJX Companies, Inc.•Wilson, NC

11d•$14 - $14•Onsite

About The Position

The Backroom Coordinator is responsible for executing receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively as a team, and providing an excellent customer experience. The role models exceptional customer service, maintains a clean and organized store, and fosters a positive internal and external customer experience. The Coordinator orchestrates truck delivery and prioritizes processing merchandise onto the sales floor, while working with the Coordinator on Duty to maintain an efficient flow of goods. The position also trains and mentors Associates, monitors team productivity, coaches as needed, and partners with Management on training needs. The role supports store merchandising, organization, safety, compliance, and shrink-reduction standards. It includes organizing back stock, maintaining signage and recovery standards, ensuring compliance with recycling and applicable hazardous-waste programs, and adhering to labor laws, policies, and procedures. Other duties may be assigned.

Requirements

Able to work a flexible schedule, including nights and weekends.
Superior communication and organizational skills, with attention to detail.
Capable of multitasking.
Able to respond appropriately to changes in direction or unexpected situations.
Team player who works effectively with peers and supervisors.
Capable of lifting heavy objects, with or without reasonable accommodation.
Able to train others.
1 year of retail experience and 6 months of leadership experience.

Responsibilities

Execute receiving and merchandising standards and ensure Associates process merchandise efficiently and effectively as a team.
Engage and interact with customers, role-model exceptional customer service, and maintain a clean and organized store.
Promote a culture of honesty and integrity and maintain confidentiality.
Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
Train and mentor Associates on merchandising and processing principles.
Ensure merchandise is properly tagged, hung, secured, and coded.
Communicate with the Coordinator on Duty to ensure an efficient flow of goods to the sales floor.
Ensure Associates complete tasks and activities according to the store plan and reprioritize as needed.
Monitor team productivity and coach Associates as necessary.
Organize and rotate back stock for easy replenishment.
Maintain merchandising philosophy and signage standards.
Maintain organizational, cleanliness, and recovery standards for the backroom area.
Ensure compliance with recycling and, where applicable, hazardous-waste programs.
Communicate priorities and progress accurately and effectively with management and Associates.
Provide and accept recognition and constructive feedback.
Partner with Management on Associate training needs to increase effectiveness.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support and participate in store shrink-reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.