Backroom Coordinator (Area Supervisor, 6am-2pm)

TJX•Wilson, NC

9d•Onsite

About The Position

The Backroom Coordinator is responsible for executing receiving and merchandising standards and ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers, maintaining a clean and organized store, and role-modeling exceptional customer service. The coordinator organizes truck delivery and prioritizes merchandise processing onto the sales floor, trains and mentors Associates, monitors team productivity, and helps ensure tasks are completed according to the store plan. The role also maintains backroom organization, stock rotation, merchandising and signage standards, and compliance with recycling and applicable hazardous-waste programs. The coordinator communicates priorities and progress with management and Associates, partners with Management on training needs, and supports store safety, shrink reduction, credit, and loyalty programs. This position is at Marshalls Store 0439 in Wilson, North Carolina, and is listed with a 6 a.m.–2 p.m. schedule. Starting pay is $13.75–$14.25 per hour, with actual pay based on relevant skills, qualifications, and experience.

Requirements

Able to work a flexible schedule, including nights and weekends.
Superior communication and organizational skills, with attention to detail.
Able to multitask.
Able to respond appropriately to changes in direction or unexpected situations.
Team player who works effectively with peers and supervisors.
Capable of lifting heavy objects, with or without reasonable accommodation.
Able to train others.
One year of retail experience and six months of leadership experience.

Responsibilities

Execute receiving and merchandising standards and support efficient, effective teamwork in merchandise processing.
Promote an excellent customer experience by engaging with customers, keeping the store clean and organized, and modeling exceptional customer service.
Create a positive internal and external customer experience and promote honesty, integrity, and confidentiality.
Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
Train and mentor Associates on merchandising and processing principles.
Ensure merchandise is properly tagged, hung, secured, and coded.
Communicate with the Coordinator on Duty to support efficient flow of goods to the sales floor.
Ensure Associates complete tasks and activities according to the store plan, prioritizing as needed.
Monitor team productivity and coach Associates as necessary.
Organize and rotate back stock for easy replenishment.
Maintain merchandising philosophy, signage standards, and backroom organization, cleanliness, and recovery standards.
Ensure compliance with recycling and, where applicable, hazardous-waste programs.
Communicate priorities and progress accurately and effectively with management and Associates.
Give and receive recognition and constructive feedback.
Partner with Management on Associate training needs to increase effectiveness.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support and participate in store shrink-reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.