Backroom Coordinator Full Time

TJX•North Haven, CT

1d•Onsite

About The Position

The Backroom Coordinator executes receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience through customer engagement, a clean and organized store, and exceptional customer service. The Coordinator orchestrates truck delivery and merchandise processing, coaches and trains Associates, maintains backroom organization and merchandising standards, and partners with management to support store operations, safety, and shrink reduction.

Requirements

Able to work a flexible schedule, including nights and weekends.
Superior communication and organizational skills with attention to detail.
Capable of multitasking.
Able to respond appropriately to changes in direction or unexpected situations.
Team player who works effectively with peers and supervisors.
Capable of lifting heavy objects, with or without reasonable accommodation.
Able to train others.
1 year of retail experience and 6 months of leadership experience.

Responsibilities

Create a positive internal and external customer experience and role model exceptional customer service.
Promote honesty and integrity and maintain confidentiality.
Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
Train and mentor Associates on merchandising and processing principles.
Ensure merchandise is properly tagged, hung, secured, and coded.
Communicate with the Coordinator on Duty to support the efficient flow of goods to the sales floor.
Ensure Associates complete tasks according to the store plan and reprioritize as needed.
Monitor team productivity and coach Associates as necessary.
Organize and rotate back stock for easy replenishment.
Maintain merchandising philosophy and signage standards.
Maintain backroom organization, cleanliness, and recovery standards.
Ensure compliance with recycling and, where applicable, hazardous waste programs.
Communicate priorities and progress accurately and effectively with management and Associates.
Give and receive recognition and constructive feedback.
Partner with Management on Associate training needs to increase effectiveness.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support and participate in store shrink reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.