(USA) Backroom Associate - Sam's Club
About The Position
The Backroom Associate maintains and processes shipments for the Club in accordance with company policies and procedures. The role involves developing and posting delivery schedules, compiling and organizing receiving reports, verifying merchandise counts, routing merchandise to appropriate locations, and paying expenses. The associate receives merchandise and organizes and maintains the Receiving area, using equipment appropriately, merchandising, and completing required documentation. The associate tracks and processes claims, including returning damaged goods, handling liquidation merchandise, maintaining and cleaning the clearance area, and using technology to capture required reporting and documentation. The role also supports facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting and hazardous-material handling and disposal procedures, observing steel standards, and correcting or reporting unsafe situations to facility management. The position requires carrying out work assignments and priorities using company policies, data, and resources; collaborating with managers, coworkers, customers, and business partners; and communicating progress and improvement opportunities. Associates are expected to demonstrate respect for individuals, act with integrity, serve customers and members, and strive for excellence, including teamwork, accountability, continuous improvement, and openness to learning and change.
Requirements
- Must be 18 years of age or older.
- Forklift Certification, or obtain a Forklift Certification within 30 days of the job entry date.
Responsibilities
- Maintain and process Club shipments in accordance with company policies and procedures.
- Develop and post delivery schedules; compile and organize receiving reports; verify merchandise counts; route merchandise to proper locations; and pay expenses.
- Receive merchandise and organize and maintain the Receiving area, using equipment appropriately, merchandising, and completing required documentation.
- Track and process claims, return damaged goods, handle liquidation merchandise, and maintain and clean the clearance area.
- Use technology to capture required reporting and documentation.
- Maintain facility safety by following safety standards, conducting safety sweeps, following forklift spotting procedures, and properly handling and disposing of hazardous materials.
- Follow company steel standard guidelines and correct or report unsafe situations to facility management.
- Complete work assignments and priorities using policies, data, and resources; collaborate with relevant partners; identify priorities, deadlines, and expectations; communicate progress; and recommend ways to address improvement opportunities.
- Build trusting team relationships, communicate positively, help develop and mentor others, and recognize others' contributions.
- Maintain high standards of integrity, ethics, and compliance; model company values and hold oneself and others accountable.
- Serve customers and members, make decisions based on reliable information, and consider how individual work affects team results.
- Drive continuous improvement, learn new technologies and skills, and support others through change.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may also be used for vacation, sick leave, holidays, or other purposes.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Company-paid Live Better U education program for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
