Back Server

Major Food Group•New York, NY

About The Position

Major Food Group is seeking a Back Server to join the team at Parm Upper West Side. Parm serves Italian-American soul food in a fun, familial environment, with a menu inspired by the dishes chefs Mario Carbone and Rich Torrisi grew up eating. The Back Server supports the service team by providing attentive and efficient service, maintaining tables and the dining floor, responding to guest needs, and helping prepare and organize service items. The role requires open availability, including evenings, weekends, and holidays.

Requirements

At least 1 year of food and beverage serving experience.
Excellent knowledge of dining and service procedures and functions.
Professional presentation and a positive attitude.
Excellent knowledge of POS systems.
Ability to stand for long periods of time.
Open availability, including evenings, weekends, and holidays.

Responsibilities

Provide knowledgeable, friendly, attentive, efficient, energetic, and thoughtful service.
Support the service team with ongoing table and floor maintenance, including water service, clearing and cleaning tables, and resetting tables with proper tableware.
Respond appropriately to guest requests or issues by communicating effectively with the appropriate server or management.
Assist with cleaning and polishing tableware.
Receive instructions from multiple sources and prioritize tasks effectively.
Support team members in completing their duties to ensure guest satisfaction before, during, and after service.
Recite basic menu information and run food to tables when needed.
Stock, organize, and prepare service-related items.