Part-time Back of House Attendant

Sage Hospitality Group•Chicago, IL

About The Position

The Back of House Attendant helps maintain the cleanliness, organization, and appearance of the hotel’s back-of-house, employee, operational, and public areas. The role supports hotel departments by helping provide Ladies and Gentlemen with a safe, clean, and well-maintained work environment. The attendant cleans corridors and public areas in accordance with housekeeping procedures and safety and security rules, responds hospitably to guest requests, and supports the daily needs of hotel operations. The position is part-time and pays $22–$24 per hour.

Requirements

  • No formal education required.
  • A self-starting personality with an even disposition.
  • Ability to meet standards of appearance.
  • Ability to communicate with guests, housekeepers, the main linen room attendant, and the supervisor.
  • Ability to assess the appropriate response needed to meet standards.
  • Ability to accommodate a flexible work schedule, including coverage for scheduled time off, vacations, and call-outs as business needs arise.
  • Ability to perform the physical demands of the role, including pushing a vacuum, carrying supplies and dirty linen, bending and kneeling, reaching and moving around work areas, standing and walking continuously, and climbing stairs.

Nice To Haves

  • Previous hospitality or janitorial experience.

Responsibilities

  • Walk assigned floors at the beginning and end of shifts; remove newspapers and service trays, and empty trash receptacles.
  • Remove trash and linens and identify areas requiring immediate cleaning.
  • Clean public areas—including hallways, elevators, service areas, and stairwells—according to procedures and safety and security rules.
  • Remove soiled linen, terry, and trash from service areas and take them to the appropriate locations.
  • Assist section housekeepers as needed, including with bed boards and roll-aways.
  • Stock linen and supply closets to maintain par inventories.
  • Report missing or found articles, damage, and merchandise problems to the Senior Housekeeper or supervisor.
  • Respond to guest requests and questions hospitably, and report guest issues and complaints.
  • Maintain cleanliness in employee and operational areas, properly handle and dispose of waste, assist with recycling, and replenish supplies.
  • Provide coverage for scheduled time off, vacations, and call-outs as business needs arise.

Benefits

  • Employee Assistance Program
  • Discounts on hotels, restaurants, and more
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