B2B Credit and Collections Specialist - OrderID: 5261

Acctpositions • Stewart Manor, NY

4d • Onsite

About The Position

We are partnering with a growing company in Garden City, NY that is seeking an experienced B2B Credit & Collections Specialist for a temp-to-permanent opportunity. This is an excellent opportunity for a strong credit and collections professional who has experience managing a commercial customer portfolio, resolving outstanding balances, and driving timely payments. Construction industry experience is a major plus.

Requirements

• 3+ years of B2B credit and collections experience
• Strong understanding of commercial accounts receivable and credit processes
• Experience working with aging reports and collection escalations
• Proven experience collecting on accounts that are 30/60/90/120+ days past due
• Advanced Microsoft Excel skills, including Pivot Tables and VLOOKUP
• Excellent verbal and written communication skills
• Strong negotiation and problem-solving abilities
• Ability to manage multiple accounts and prioritize effectively
• Professional, persistent, and customer-focused approach

Nice To Haves

• Construction industry experience strongly preferred, not required
• Experience working with high-volume B2B accounts
• Experience with credit analysis, account reconciliation, and dispute resolution

Responsibilities

• Manage a portfolio of B2B customer accounts and oversee the full collections process
• Monitor accounts receivable aging and prioritize collection activity
• Handle 30, 60, 90, and 120+ day past-due accounts
• Make collection calls and communicate with customers regarding outstanding balances
• Negotiate payment arrangements and resolve account discrepancies
• Escalate delinquent accounts when appropriate
• Research and resolve billing, payment, and account issues
• Maintain accurate and up-to-date customer account records
• Work closely with internal teams including Accounting, Sales, and Customer Service
• Prepare and analyze aging reports and collection metrics
• Use Excel to track, analyze, and report on accounts receivable activity

Benefits

• competitive pay
• medical
• dental
• vision
• prescription coverage
• short-term disability
• 401(k)
• employee assistance
• childcare assistance
• discounts
• paid holidays
• longevity bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed