Awake Overnight Direct Service Worker

Advocates • Walpole, MA

4d

About The Position

Advocates is seeking an enthusiastic, motivated team player to provide care to individuals in a residential setting. The Awake Overnight Direct Service Worker is available to and assists clients during the night, and helps with morning activities as needed. The role involves keeping clients safe and well, maintaining a clean, home-like environment, documenting progress and service plans, and responding to health, psychiatric, behavioral, and emergency needs.

Advocates is a nonprofit, mission-driven organization providing comprehensive services for people facing developmental, mental health, or other life challenges. Its person-centered approach empowers individuals to make choices, build independence, and live meaningful lives. The organization emphasizes respect, compassion, inclusion, and a supportive culture where employees can contribute and grow.

Requirements

• High school diploma or equivalent.
• Six months of related experience.
• Excellent interpersonal, judgment, and coaching skills.
• Strong written and verbal communication skills.
• Ability to use basic computer applications.
• Desire to thrive in a fast-paced, client-centered, team-oriented environment.
• Valid driver's license, access to an operational and insured vehicle, and willingness to use it to transport clients.

Nice To Haves

• Demonstrated understanding of and competence in serving culturally diverse populations.

Responsibilities

• Ensure the well-being and safety of clients while fostering a clean, home-like environment.
• Remain awake, alert, and responsive to clients' needs throughout the shift.
• Assist clients with morning activities, including preparing for the day, cleaning, and cooking.
• Conduct routine checks according to program procedure.
• Develop and document Individualized Action Plans (IAPs), Individualized Service Plans (ISPs), and other reviews with clients.
• Document participants' progress, mental status, and changes in daily notes.
• Report significant health, psychiatric, or behavioral issues to the on-call staff member.
• Provide crisis intervention and access emergency services as needed.
• Transport clients using an operational, insured vehicle.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED