Awake Overnight Direct Service Worker

Advocates•Natick, MA
•Onsite

About The Position

Advocates is seeking an enthusiastic, motivated team player to provide care to individuals in a residential setting. The Awake Overnight Direct Service Worker remains available to assist clients during the night and helps with morning activities as needed. The role supports clients’ well-being, safety, independence, and daily routines in a clean, home-like environment. The position is scheduled Thursday through Saturday, 10 p.m. to 8 a.m., with a starting rate of $18.25 per hour. Advocates is a nonprofit, mission-driven organization providing comprehensive services to people facing developmental, mental health, or other life challenges. Its person-centered approach empowers individuals to make choices, build independence, and live meaningful lives. The organization emphasizes respect, compassion, inclusion, and a supportive workplace culture. The position requires a high school diploma or GED and six months of related experience. The employee must have a valid driver’s license, access to an operational and insured vehicle, and willingness to use it to transport clients.

Requirements

  • High school diploma or GED, plus six months of related experience.
  • Excellent interpersonal, judgment, and coaching skills.
  • Strong written and verbal communication skills.
  • Ability to use basic computer applications.
  • Ability and desire to thrive in a fast-paced, client-centered, team-oriented environment.
  • Valid driver’s license, access to an operational and insured vehicle, and willingness to use it to transport clients.

Nice To Haves

  • Demonstrated understanding of and competence in serving culturally diverse populations.

Responsibilities

  • Ensure clients’ well-being and safety while fostering a clean, home-like environment.
  • Remain awake, alert, and responsive to clients’ needs throughout the shift.
  • Assist clients with morning activities, including preparing for the day, cleaning, and cooking.
  • Conduct routine checks according to program procedure.
  • Develop and document Individualized Action Plans (IAPs), Individualized Service Plans (ISPs), and other reviews with clients.
  • Record participants’ progress, mental status, and changes in daily notes.
  • Report significant health, psychiatric, or behavioral issues to the on-call staff member.
  • Provide crisis intervention and access emergency services as needed.
  • Transport clients using the employee’s vehicle when needed.
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