Awake Overnight Direct Support Staff

Advocates•Framingham, MA

About The Position

This is an active overnight residential position supporting individuals during overnight hours. The role involves providing hands-on assistance, remaining alert and responsive, and helping individuals feel safe and respected while preparing for the day ahead. Advocates is a nonprofit, mission-driven organization that provides comprehensive services to people facing developmental, mental health, or other life challenges. Its person-centered approach empowers individuals to make choices, build independence, and live meaningful lives.

Requirements

  • High school diploma or GED.
  • Strong communication, judgment, and interpersonal skills.
  • Basic computer proficiency.
  • Ability to work independently and remain alert overnight.
  • Valid driver's license, reliable vehicle, and willingness to transport individuals.

Nice To Haves

  • Experience working with the population.
  • Commitment to supporting culturally diverse populations.

Responsibilities

  • Remain awake, alert, and responsive throughout the overnight shift.
  • Ensure the health, safety, and well-being of individuals at all times.
  • Assist with morning routines, including hygiene, clothing, meals, and preparation for day programs.
  • Provide transportation to day programs as needed.
  • Support household cleaning and maintenance tasks.
  • Implement established treatment and support plans.
  • Conduct and participate in safety drills, including fire drills and evacuations.
  • Report health, behavioral, or psychiatric concerns to on-call staff.
  • Complete accurate documentation, including shift notes and behavioral observations.
  • Provide physical intervention in crisis situations when necessary.
  • Maintain required certifications, including CPR/First Aid, MAP, SOLVE, and HR/DPPC.
  • Ensure individuals are treated with dignity and respect and in alignment with Human Rights policies.
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