Awake Overnight Direct Support Staff

Advocates•Franklin, MA
•Onsite

About The Position

This is an active overnight residential position supporting individuals during overnight hours. The role involves remaining alert and responsive, providing hands-on support, and helping ensure individuals are safe, respected, and prepared for the day ahead. Advocates is a nonprofit, mission-driven organization providing comprehensive services for people facing developmental, mental health, or other life challenges. Its person-centered approach empowers individuals to make choices, build independence, and live meaningful lives. The organization emphasizes respect, compassion, inclusion, and a supportive workplace culture.

Requirements

  • High school diploma or equivalent.
  • Strong communication, judgment, and interpersonal skills.
  • Basic computer proficiency.
  • Ability to work independently and remain alert overnight.
  • Valid driver’s license and reliable vehicle.
  • Willingness to transport individuals.

Nice To Haves

  • Experience working with the population.
  • Commitment to supporting culturally diverse populations.

Responsibilities

  • Remain awake, alert, and responsive throughout the overnight shift.
  • Ensure individuals’ health, safety, and well-being at all times.
  • Assist with morning routines, including hygiene, clothing, meals, and preparation for day programs.
  • Provide transportation to day programs as needed.
  • Support household cleaning and maintenance tasks.
  • Implement established treatment and support plans.
  • Conduct and participate in safety drills, including fire drills and evacuations.
  • Report health, behavioral, or psychiatric concerns to on-call staff.
  • Complete accurate documentation, including shift notes and behavioral observations.
  • Provide physical intervention in crisis situations when necessary.
  • Maintain required certifications, including CPR/First Aid, MAP, SOLVE, and HR/DPPC.
  • Ensure individuals are treated with dignity and respect and in alignment with Human Rights policies.
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