AVP Supply Chain Operations and Logistics - Renton, WA

Providence•Renton, WA

4d•Hybrid

About The Position

The AVP Supply Chain Operations and Logistics leads the end-to-end physical flow of supplies, from demand through delivery, receiving, replenishment, consumption management, and product management. The role is accountable for efficient, reliable supply chain operations that support high-quality patient care and reduce supply-related work for clinical staff. It oversees logistics operations across assigned regions, including inbound delivery, receiving, point-of-consumption operations, and inter-facility activity. This executive leader establishes standardized operations and standard work, advances continuous improvement through Lean Management principles, develops operational leaders and caregivers, and fosters a culture of safety, learning, innovation, and caregiver engagement. The position serves as a key supply chain operations expert and regional/local connection for clinical and non-clinical teams, advocating for end customers and collaborating with the enterprise distribution partner and Providence teams to resolve performance issues. The role uses operational systems, reports, and data to manage performance and optimize workflows. It develops performance measures and dashboards, manages staffing plans and budgets, supports labor relations, and may lead projects and system-wide initiatives. Leaders in this role are required to work four days onsite and two days remotely, and to live within a reasonable commuting distance of the ministry or service area they support.

Requirements

Bachelor's degree in Business, Operations, Supply Chain, or a related field.
At least 10 years of supply chain operations, distribution, or related supply chain experience in healthcare, retail, or a similar industry, managing large and complex organizations.
At least 10 years of experience leading directors and managers of managers in large-scale, multi-state operations.
Demonstrated direct ownership of internal and external distribution relationships and performance.
Upon hire, a Lean Six Sigma certification, APICS certification, Lean Six Sigma Black Belt certification, or relevant active Green Belt experience is required.
Ability to travel as needed, including approximately 15% overnight travel and approximately 50% local travel to California-based ministries; regional travel may include day and overnight stays.
Ability to travel on short notice to meet business needs or cover open positions.
Ability to create, understand, and implement a budgetary operating model.
Ability to build relationships with operational leaders in supported ministries and Regions/Divisions.
Knowledge of ERP inventory and distribution software capabilities, BI tools, and other business platforms and solutions.
Ability to develop standardized systems that site-based leadership can carry out and maintain.
Proficiency with Microsoft Office applications, including Outlook, Excel, Word, PowerPoint, and Teams, and with Oracle MMIS.
Ability to analyze information, evaluate results, select solutions, and solve problems.
Strong collaboration, team-building, relationship-building, customer service, judgment, decision-making, planning, and project oversight skills.
Ability to communicate with and influence all organizational levels, facilitate teams, motivate project participants, and present complex information clearly.
Strong written, oral, interpersonal, facilitation, and leadership skills.
Ability to facilitate change management and resolve conflicts through diplomacy, negotiation, and consensus building.
Ability to work across departments such as HR, Legal, and Finance to facilitate change and growth.

Nice To Haves

Master's degree in Business.

Responsibilities

Design, develop, and implement operational and logistics strategies, aligning metrics with key performance indicators.
Direct logistics operations across assigned regions, from inbound delivery and receiving through point of consumption and inter-facility activities.
Manage end-to-end logistics performance, including dock-to-stock time, inventory demand capture and accuracy, receipt accuracy, work-in-process queues, staff productivity, storage capacity, stock-outs, surplus and obsolescence, intercompany transfers, cycle counting, and operating-footprint standards.
Standardize logistics operations, processes, labor practices, safety, and operational excellence across areas of responsibility.
Create and execute site plans aligned with continuous improvement strategies and supply chain best practices.
Enable clinical caregivers to provide reliable and efficient patient care by reducing supply chain-related activities performed by clinical staff.
Develop data and a standardized Operations Performance Dashboard to monitor productivity, service reliability, inventory, budget compliance, and other operational measures.
Collaborate with Medline and internal supplier performance leadership to manage distribution operations.
Establish a culture of safety, innovation, continuous improvement, caregiver engagement, and retention, and take measures to support an injury-free work environment.
Support labor relations, grievances, union organizing and activity, and bargaining obligations.
Create tools to identify and reduce variation from approved supply chain safety and operating standards.
Develop and deliver ongoing training and development, foster a learning organization, and support caregiver growth and improved working conditions.
Use A3 thinking to lead structured problem solving, planning, data review, and adjustment of plans.
Manage projects when required, including design, implementation, rollout, and sustainability.
Manage staffing plans and budgets, optimize cost to serve, and meet operational performance targets.
Assist with development of system-wide logistics policies and procedures and ensure consistent implementation.
Collaborate with Procurement, Accounts Payable, Planning, Client Support, and regional and system leadership, and support REHG initiatives and other assigned projects.
Conduct scheduled, routine GEMBA walks focused on safety, material flows, technology adoption, process compliance, caregiver culture, and well-being.
Communicate concisely and effectively with stakeholders and executive audiences, listen to stakeholder needs, and resolve concerns.