AVP- Professional Services

MARSHALL COUNTY HOSPITAL DISTRICT•Benton, KY
•Onsite

About The Position

The AVP of Professional Services provides executive leadership for multiple outpatient departments, including clinics and other outpatient service areas within the hospital. The role oversees strategic planning, operational efficiency, financial management, and quality improvement to support high-quality patient care aligned with the hospital’s mission and goals. The AVP is a member of the hospital’s executive leadership team and reports to the Chief Executive Officer.

Requirements

  • Master’s degree in Healthcare Administration, Business Administration, or a related field.
  • At least 8 years of healthcare leadership experience, specifically within outpatient services.
  • Proven track record of managing complex operations and driving quality improvement.
  • Strong leadership and interpersonal skills.
  • Excellent analytical and problem-solving abilities.
  • Proficiency in financial management and budget oversight.
  • Knowledge of healthcare regulations and compliance standards.
  • Commitment to high standards of patient care and service excellence.
  • Strong communication skills and ability to motivate and inspire teams.
  • Innovative thinking and a strategic mindset.

Responsibilities

  • Provide strategic leadership and direction for outpatient departments.
  • Foster a collaborative, high-performance culture among diverse teams.
  • Oversee daily operations of outpatient clinics and services, ensuring compliance with regulatory standards and best practices.
  • Implement and monitor performance metrics to improve operational efficiency and patient satisfaction.
  • Develop and execute short- and long-term strategies for outpatient services.
  • Identify opportunities to grow and expand outpatient offerings.
  • Manage outpatient department budgets and ensure financial targets are met.
  • Analyze financial performance and implement corrective actions as needed.
  • Lead quality improvement initiatives to enhance patient care and safety.
  • Collaborate with clinical teams to support adherence to clinical protocols and standards.
  • Build relationships with physicians, staff, community partners, and other internal and external stakeholders.
  • Represent outpatient departments in board meetings and other leadership forums.
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