Aviation Supervisor, Cabin Services

ABM US•Grapevine, TX

About The Position

The Aviation Supervisor, Cabin Services, oversees daily aircraft cabin cleaning operations to ensure assigned flights are serviced safely and efficiently and comply with airline, airport, and company standards. The role leads cabin cleaners, monitors operational performance, and ensures aircraft are cleaned and prepared for timely departures while maintaining high standards of quality and safety. This position is scheduled for the 2nd shift and pays $20.50 per hour. Specific offers may vary based on applicant experience, skills, abilities, geographic location, and market data. The role includes a 401(k) plan: personal contributions are available beginning the first of the month after 30 days of employment, and employer matching begins the first of the month after six months. ABM matches contributions dollar for dollar on the first 3% and contributes $0.50 per dollar on the next 2%; contributions and match are immediately vested. ABM also offers a comprehensive benefits package, with details available through its employee benefits information.

Requirements

Valid state driver's license held for a minimum of one year.
Must be at least 21 years old.
High school diploma or GED.
Two to three years of supervisory experience in aviation, cabin services, housekeeping, hospitality, facilities, or related operations.
Strong leadership, organizational, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Excellent communication and customer service skills.
Basic computer proficiency, including Microsoft Office applications.
Ability to obtain and maintain airport security badges and credentials.

Nice To Haves

Previous airline or airport operations experience.
Aircraft cabin cleaning or airline ground operations experience.
Experience leading large teams in a time-sensitive operational environment.
Knowledge of airline service standards and safety procedures.
Experience with workforce scheduling and performance management.

Responsibilities

Supervise cabin service agents responsible for cleaning and preparing aircraft interiors.
Ensure cabins, galleys, lavatories, tray tables, seat areas, and other designated areas are cleaned according to airline specifications.
Coordinate staffing and work assignments to support flight schedules and on-time performance goals.
Conduct quality inspections to ensure cleaning standards are met before aircraft departure.
Train, coach, and develop employees on cleaning procedures, safety protocols, customer expectations, and company policies.
Monitor employee productivity, attendance, and performance; provide corrective action and recognition as appropriate.
Ensure compliance with FAA regulations, airport security requirements, airline standards, OSHA guidelines, and company policies.
Communicate effectively with airline representatives, airport personnel, and operations management.
Investigate operational issues, delays, accidents, or safety concerns and complete required documentation.
Assist with recruiting, onboarding, scheduling, and payroll-related activities.
Ensure proper use, storage, and maintenance of cleaning equipment, chemicals, and supplies.
Support operational needs during irregular operations, flight delays, and peak travel periods.