Cabin Supervisor
About The Position
The Cabin Supervisor is responsible for coordinating, leading, and evaluating Cabin Operations. Other responsibilities include ensuring safety compliance, mentoring employees, attendance records, and documentation. The company, Grupo EULEN, has over 60 years of experience in general business services and operates in 11 countries with over 75,000 employees. They are recognized in the aviation industry for providing cost-effective and efficient quality services, servicing major airlines at airports and offering services in ramp, cabin cleaning, janitorial, security, passenger, and baggage handling operations.
Requirements
- High school diploma or equivalent required.
- Must have a valid driver’s license for AOA training
- 1 year or more leading / supervising airport operation or equivalent experience
- Ability to speak and understand Spanish / English
- Ability to work in a teamwork environment and delegate tasks
- Excellent written and verbal skills
- Excellent skills with computers
- Must be able to carry, bend, lift and turn with bags weighing up to 70lbs
- Must be able to stand for long periods, stoop, climb, and kneel
- Must have professional appearance and adhere to company grooming/uniform policy
- Ability to work rotating shifts including nights, holidays, weekends, and be able to report to work on a regular and timely basis
- Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed during irregular operations.
Nice To Haves
- Previous Cabin airline experience is a plus, but not required
Responsibilities
- Responsible for managing the work team and delegating tasks to support Cabin Operation
- Monitoring and assisting the team’s performance while leading and motivating staff
- Interviewing applicants and training new hires according to the position needed
- Conduct shift briefings to ensure staff is organized and informed
- Resolving customer/employee complaints
- Administration duties such as record keeping and paperwork
- Ensure familiarity with all areas of the operation and aircraft
- Responsible for completing assigned tasks promptly while complying with the company’s expectations, rules, and procedures
- Lavatory cleaning, stocking, trash removal, sink washing, hardware, and backsplash cleaning
- Galley cleaning, mopping, stocking, and trash removal
- Vacuuming carpets and mopping floors
- Seat brushing, armchair positioning, pocket cleaning, and storage of literature in pockets
- Cleaning blankets and pillows, and tray tables
- Acquire Lavatory service and potable water service certification within the first 60 days of employment
- Assuring the proper handling of hazardous materials, correct use of uniform, safety vest, ear plugs, and safety behavior actions inside and outside the aircraft
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
