AV Technician for Vallea Lumina - The Adventure Group, Whistler

Gibbons Whistler•Whistler, BC

1d•CA$24 - CA$27•Onsite

About The Position

Join the Vallea Lumina team in creating unforgettable, enchanting, and immersive experiences! As an AV Specialist, you’ll be hands-on with cutting-edge projection, lighting, audio, and control systems that bring Vallea Lumina to life. You’ll work with a passionate team and industry partner Moment Factory to troubleshoot, operate, and maintain AV systems, ensuring every guest experiences the wonder exactly as designed. If you thrive in dynamic environments, enjoy problem-solving, and love working outdoors in the mountains, this role is for you.

Requirements

Using tools like Phillips, drills, etc
Soldering connectors and cables
Wiring power cables
Experience in Live events/ Shows/ Performances
Valid Work Permit in Canada.
Proven experience operating and troubleshooting AV systems: projection, lighting, audio, control, and networking.
Strong technical troubleshooting skills with quick problem-solving ability.
Ability to work collaboratively with supervisors, technical teams, and external partners.
Comfortable working outdoors in varying weather conditions and during evening shifts.
Physically able to lift/move AV equipment and safely work at heights or on ladders.
Strong attention to detail and dedication to maintaining high operational standards.
Willingness to work flexible hours including evenings, weekends, and seasonal peaks.

Nice To Haves

Digital audio Dante protocol
DMX lighting protocol
ArtNet protocol
Video mapping and projection
Network management (150+ devices)

Responsibilities

Operate and monitor all AV systems during nightly shows, ensuring smooth playback and a flawless guest experience.
Perform pre-show, in-show, and post-show checks on projection, lighting, audio, control, and networking systems.
Troubleshoot and resolve technical issues quickly in a live operational environment.
Maintain all AV equipment in excellent working condition in collaboration with the AV Supervisor, Lumina team, and Moment Factory.
Follow established procedures for operating the in-house AV control system.
Carry out preventative maintenance, servicing, and hardware calibration.
Support seasonal installation, calibration, and de-installation of AV equipment.
Uphold safety protocols while handling, installing, and servicing AV systems.
Communicate effectively with team members, providing detailed handovers and issue reporting.
Contribute to enhancing the guest experience before and after shows, aligning with Lumina’s creative and operational vision.
Assisting with seasonal trail maintenance across the Lumina course including snow clearing or gritting

Benefits

$24.00 - $26.50.00 hourly wage based on experience and qualifications
50% off food & beverage at all Gibbons venues
Adventure perks: 20% off The Adventure Group for you and your friends & family
Accommodation discounts: 20% off at The Adara Hotel and Gibbons Life Condos
Wellness perks: 20% off at The Spa at Whistler
Exclusive partner discounts at local Whistler businesses
Flexible schedules and a supportive team culture
Access to community events and staff appreciation nights
Growth opportunities in Whistler’s most dynamic hospitality group – we’re passionate about promoting from within and supporting your career journey.
Immersive work environment steps from the mountains – we take our core purpose of “Have Fun” very seriously