Zipline Guide - The Adventure Group, Whistler BC
About The Position
Become a Superfly Zipline Wilderness Guide and lead thrilling adventures high above Whistler's breathtaking backcountry! Gibbons Whistler is looking for a Zipline Guide to join their team at The Adventure Group, a premier destination for outdoor adventure, adrenaline-filled experiences, and stunning views. This role is perfect for individuals passionate about the outdoors, dedicated to providing exceptional guest experiences, and eager to grow within a culture-focused company. The ideal candidate will thrive in a tourism-focused, adventure lifestyle environment and contribute to creating memorable experiences in Whistler.
Requirements
- Previous experience working in customer service
- 16 hour First Aid qualification required
- Valid Driver’s License
- Be physically fit: able to lift up to 30lbs, be outdoors and on feet for majority of day
- Positive, supportive, and respectful attitude – with both guests and team members
- Flexible and adaptable – every day is different; every tour is different
- Flexible to diverse working hours – early mornings, evenings, and weekends
- Proven ability to communicate clearly
Nice To Haves
- Previous experience working in outdoor activities and/or adventure tourism an asset
Responsibilities
- Start each shift by checking in with dispatch for daily information, ensuring uniform and equipment readiness.
- Thoroughly prepare for tours, inspecting all equipment, including avalanche/fire gear and helmets.
- Welcome guests warmly at Cougar, setting a positive tone for a fun and safe tour, and providing necessary information.
- Ensure every guest has everything needed for tour - adequate clothing and equipment. Be aware of any signs of weather-related issues or risks.
- Follow established safety, radio, and operating protocols.
- Escalate issues, concerns, or problems to the supervisor or dispatch in a timely manner.
- Pay attention to details, such as keeping the site clean, and assisting guests and staff.
- Check staff communication channels regularly for updates and information.
- Contribute to TAG's dynamic team by assisting other team members and departments as needed.
Benefits
- $19 – $23.50 hourly wage based on experience and qualifications PLUS opportunities to earn guest tips.
- 50% off food & beverage at all Gibbons venues
- Adventure perks: 20% off The Adventure Group for you and your friends & family
- Accommodation discounts: 20% off at The Adara Hotel and Gibbons Life Condos
- Wellness perks: 20% off at The Spa at Whistler
- Exclusive partner discounts at local Whistler businesses
- Flexible schedules and a supportive team culture
- Access to community events and staff appreciation nights
- Growth opportunities in Whistler’s most dynamic hospitality group – we’re passionate about promoting from within and supporting your career journey.
- Immersive work environment steps from the mountains – we take our core purpose of “Have Fun” very seriously
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
