AV Technician I, On-Call

Sfmoma•San Francisco, CA

9d•Onsite

About The Position

The AV Technician I (On-Call) supports the Museum’s technology-rich multimedia spaces, including the Wattis Theater, White Box, and Koret Education Center, as well as technical production for events, film, and interpretive gallery programming. The role also supports the Senior AV Technician (III) and AV Manager and may lead special projects, designated special events, or other Museum programming. AV technical duties include physical installation and configuration of audiovisual equipment; audio and video mixing; general production and post-production activities; and equipment repair and preventative maintenance. The position is on-call and requires availability for irregular hours, including late nights and overtime for Museum special events and rental events. It is a union position subject to the provisions of the Collective Bargaining Agreement (CBA). The job is located at 151 3rd Street in San Francisco.

Requirements

Experience operating and troubleshooting a variety of media systems, audiovisual equipment, and production equipment, or relevant experience demonstrating ability to master new skills quickly.
Knowledge of standard audiovisual technologies, web, video and audio conferencing, and video streaming.
Experience working with sound and lighting systems in live performance settings.
Demonstrated experience working with in-house audiovisual staff, freelance technicians, and contractor-supplied technicians.
Technical proficiency with standard workplace applications such as Outlook, Microsoft Word, Excel, and PowerPoint, and with applications and platforms related to space and resource scheduling.
Strong oral and written communication skills, including proficiency in writing well-formulated emails.
Ability to follow oral and written instructions, decipher schematics, diagrams, and floor plans, and quickly comprehend work orders and task reports.
Strong work ethic and ability to work independently and reliably.
Strong organizational and task-management abilities.
Ability to work calmly and effectively under pressure, respond to changing demands, and prioritize.
Ability to anticipate needs and problems and respond proactively.
Commitment to quality of service and sensitivity to diversity; ability to work productively in a dynamic, culturally diverse community.
Manual dexterity to use tools and operate equipment; ability to lift and move items weighing up to 50 pounds and visually inspect work.
Availability to work irregular hours for Museum special events and rental events, including late nights and overtime.

Nice To Haves

Knowledge of current-generation digital mixers and videography, or genuine interest and capacity to learn.

Responsibilities

Provide technical support for Museum event, performance, and presentation spaces and equipment, including the Wattis Theater, White Box, Koret Education Center, digital signage, interpretive galleries, and accessory spaces as needed.
Set up and tear down Museum audiovisual furniture and equipment for performances, films, events, lectures, and presentations.
Operate and maintain audiovisual equipment and provide technical and logistical support and end-user training as needed.
Monitor vendor setup and load-out and ensure compliance with Museum policy and protocol.
Communicate appropriate policies, operating procedures, and standards to Museum staff and contractors.
Prepare client-provided media and equipment and test compatibility with Museum systems.
Monitor and maintain audiovisual equipment presentations in Museum venues.
Arrange equipment repair or replacement as needed.
Support the Senior AV Technician (III) and AV Manager; lead special projects, designated special events, or other Museum programming as assigned.
Perform installation and configuration of audiovisual equipment, audio and video mixing, production and post-production activities, equipment repair, and preventative maintenance.
Perform other related duties as required.