Toyota/Lexus Automotive Warranty Administrator
About The Position
Automotive Warranty Network, Inc. is seeking experienced Automotive Warranty Administrators to join their growing team. This is a remote position focusing solely on warranty administration, working with nearly every manufacturer in the country. The role requires previous experience managing warranty claims, demonstrating excellent customer service, accurate claims processing, and maintaining professionalism and integrity. This is a full-time, non-entry-level position requiring a non-compete agreement. All necessary equipment and training on new DMS systems will be provided.
Requirements
- Previous Automotive Dealer Warranty Administrator experience
- Minimum 3 years of prior warranty administration experience with an automotive manufacturer
- Must understand the full Automotive warranty process, including booking, coding, policy and procedure compliance
- Previously held position as a Warranty Administrator in a franchised Automotive Dealer
- Good working knowledge of DMS software
- Knowledge of automotive dealership service departments
- Knowledge of warranty accounting processes
- Proficient at reading technician stories and applying appropriate labor codes
- Certified or trained in at least 1 manufacturer
Nice To Haves
- The ability to motivate others to achieve their highest potential particularly those within the dealership
Responsibilities
- Review claims for manufacturer's compliance with policy and procedures
- Utilize our proprietary CARS application to assist in dealer compliance issue
- Book claims
- Code claims
- Submit claims for payment
- Accounting and clearing differences in payment
- Maintain a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients
- Maintain appropriate certifications and knowledge of updated P&P
- Help dealerships stay compliant with manufacturer’s policy
Benefits
- Free Health Insurance for employee
- Free dental and vision care for employee
- 6% 401K match available
- Guaranteed Salary for first 90 days during probationary period
- Commission only after 90 days
- $100 per month Internet Stipend after 90 days
- Company focus on promoting from within
- Working from home and avoid the drive
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
