CDJR Automotive Warranty Administrator
About The Position
CDJR Automotive is experiencing significant growth and has openings for Chrysler Warranty Administrator positions. This role offers the opportunity to work from home and focus exclusively on warranty administration. The company partners with numerous manufacturers and emphasizes doing things the right way. This is a full-time position requiring previous Automotive Dealer Warranty Administrator experience in managing warranty claims. The ideal candidate will demonstrate excellent customer service through accurate claims processing, identify training opportunities within dealerships, and maintain professionalism and integrity. This is not an entry-level position, and a non-compete agreement is required. All necessary equipment and training on new DMS systems will be provided. A minimum of 3 years of prior warranty administration experience with an automotive manufacturer is mandatory.
Requirements
- Previous experience as a Warranty Administrator in a franchised Automotive Dealer
- Minimum 3 years of experience required
- Must understand the full Automotive warranty process, including booking, coding, policy and procedure compliance
- Good working knowledge of DMS software
- Knowledge of automotive dealership service departments
- Knowledge of warranty accounting processes
- Proficient at reading technician stories and applying appropriate labor codes
- Certified or trained in at least 1 manufacturer
Nice To Haves
- The ability to motivate others to achieve their highest potential particularly those within the dealership
Responsibilities
- Review claims for manufacturer's compliance with policy and procedures
- Utilize our proprietary CARS application to assist in dealer compliance issue
- Book claims
- Code claims
- Submit claims for payment
- Accounting and clearing differences in payment
- Maintain a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients
- Maintain appropriate certifications and knowledge of updated P&P
- Help dealerships stay compliant with manufacturer’s policy
Benefits
- Free Health Insurance for employee
- Free dental and vision care for employee
- 6% 401K match available
- Guaranteed Salary for first 90 days during probationary period
- Commission only after 90 days
- $100 per month Internet Stipend after 90 days
- Company focus on promoting from within
- Working from home and avoid the drive
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
