Automotive Technician - Store 164

Monro Inc.•Massillon, OH

10d

About The Position

The Automotive Technician is an hourly, full-time or part-time position based on business needs. The role is primarily responsible for basic vehicle diagnostics and routine vehicle repair and maintenance, performed according to company standards and manufacturer specifications. The Technician is expected to provide exceptional 5 Star service by communicating vehicle issues and proposed solutions effectively and consistently meeting guest expectations for timing and quality.

Requirements

High school diploma or equivalent.
Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
Current valid driver’s license and a satisfactory Motor Vehicle Report (MVR).
Own a basic set of tools or participate in Monro’s tool purchase program.

Nice To Haves

ASE certification.
State Inspection license, where applicable.

Responsibilities

Perform basic vehicle diagnostics to identify required repairs.
Complete the Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; audit courtesy inspections performed by General Service Technicians.
Assist with inventory management, including pulling tires and parts, unloading inventory, and stocking it.
Assist with general store duties, keeping the store clean, maintained to Monro standards, and guest-ready.
Perform services in accordance with Monro safety standards, including wheel torque and oil safety and compliance procedures.
Test-drive vehicles in accordance with the Road Test policy, using dedicated test-drive routes and following local traffic and safety laws.
Follow company policies and procedures and governmental standards, including environmental codes and ANSI/OSHA standards; consistently use required safety practices.
Maintain technical knowledge and proficiency by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely in accordance with Monro and equipment-manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.