Automotive Technician - Store 164

Monro•Massillon, OH

About The Position

The Automotive Technician is an hourly, full-time or part-time position based on business needs. The role is primarily responsible for performing basic vehicle diagnostics and routine repair and maintenance in accordance with company standards and manufacturer specifications. Technicians are expected to provide exceptional 5 Star service through effective communication about vehicle issues and proposed solutions, while meeting guest expectations for service timing and quality.

Requirements

  • High school diploma or equivalent.
  • Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
  • Current valid driver’s license and a satisfactory Motor Vehicle Report (MVR).
  • Own a basic set of tools or participate in Monro’s tool purchase program.

Nice To Haves

  • ASE certification.
  • State Inspection license, where applicable.

Responsibilities

  • Perform basic vehicle diagnostics to identify required repairs.
  • Complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; audit courtesy inspections performed by General Service Technicians.
  • Assist with inventory management, including pulling tires and parts, unloading inventory, and stocking it.
  • Assist with general store duties and keep the store clean, maintained to Monro standards, and guest-ready.
  • Perform services in accordance with Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
  • Test-drive vehicles in accordance with Monro’s Road Test policy, using designated test-drive routes and complying with local traffic and safety laws.
  • Follow company policies and procedures and applicable governmental standards, including environmental codes and ANSI/OSHA standards.
  • Consistently use required safety standards established in training, policies, and procedures.
  • Maintain technical knowledge and capabilities by completing required Monro University training courses and modules on time.
  • Operate, use, and maintain equipment safely according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
  • Perform other duties as assigned and required.

Benefits

  • Performance-based incentives.
  • Paid vacation and holidays for full-time teammates.
  • Reimbursement for ASE certifications.
  • 401(k) eligibility immediately upon hire.
  • Direct deposit.
  • Employee discounts.
  • Healthcare, vision, and dental coverage for full-time teammates.
  • Employee Access Perks.
  • Career advancement opportunities.
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