Automotive Technician Line Supervisor - (1st Shift / M-F)

Carvana•Hoffman Estates, IL

1d•$25 - $35

About The Position

The Line Lead is a front-line supervisor who directly manages and develops a team of hourly associates in an Inspection Center to achieve production targets. The role oversees the safe movement of vehicles into and out of the center for repairs and supports production and quality goals. The Line Lead evaluates incoming inventory, leads repair-or-reject decisions with the Inspection Center General Manager, and trains associates to complete repairs in line with Quality Control standards. The position also focuses on coaching, performance management, communication, conflict resolution, process adherence, and maintaining a safe, productive team environment.

Requirements

High school diploma or GED equivalent.
Experience using computers.
Must be at least 18 years of age.
Demonstrated functional expertise in one or more areas of Carvana’s reconditioning process.
Demonstrated understanding of current reconditioning processes and lean principles.
Valid driver’s license with a clean driving record: no DUIs and no more than two moving violations in the last three years.
Ability to lift up to 60 pounds independently; most lifting is from knee to shoulder height, with other lifting required from various levels.
Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and pull.
Ability to use required safety equipment, which may include a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments and equipment.
Ability to maintain high-volume, high-quality work in a fast-paced environment.
Ability to delegate tasks effectively to team members.
Ability to communicate and interact effectively and professionally with others.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to multitask and prioritize effectively.
Ability to resolve complex issues with guidance from others.
Ability to work overtime and weekends.
Ability to work variable schedules as necessary.

Responsibilities

Manage the safe movement of cars into and out of the Inspection Center for repairs while meeting production and quality goals.
Meet or exceed daily, weekly, and monthly inventory production goals.
Oversee assigned team members’ day-to-day work, identify strengths and weaknesses, and determine improvement opportunities and steps.
Engage, coach, develop, and manage the performance of assigned team members; provide feedback and demonstrate desired skills.
Create a work environment that supports positive communication, team cohesion, and adherence to Carvana’s Values.
Communicate expectations, performance measures, goals, and other relevant information clearly to team members.
Prevent and resolve conflicts among team members.
Monitor adherence to systems, policies, procedures, and performance standards.
Review and approve identified mechanical and physical defects in incoming inventory.
Lead production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated repair costs and overall vehicle quality.
Train production associates to identify and complete repairs effectively and efficiently according to Quality Control standards, minimizing re-checks and production delays.
Complete repairs effectively and efficiently to minimize rework and production delays.
Work conscientiously to reduce the risk of injuries caused by spills or other preventable hazardous conditions.
Manage multiple associates, including their development and performance.