Automotive Technician A

Icahn Automotive Group•San Diego, CA

About The Position

The Automotive Technician A diagnoses drivability and electrical systems using automotive experience and technical expertise. The role provides leadership and mentoring to help the team improve customer care and satisfaction. The technician interacts directly with customers, explains vehicle problems and proposed solutions, and delivers superior service. The position also performs the duties of lower-level technician roles, assists other technicians, keeps store management informed about repair issues, maintains an organized shop, and follows company policies and safety and environmental rules. Technicians are expected to continue learning as automotive technology changes.

Requirements

High school diploma or GED.
At least 3 years of automotive mechanical diagnosis, problem-solving, and repair experience.
Section 609 certification.
Valid driver's license.
Successful completion of a pre-employment background check.
High motivation, energy, and a customer-focused attitude.
Ability to work days, nights, holidays, and weekends as needed.
Ability to lift, carry, and place merchandise and supplies weighing up to 50 pounds without assistance.
Ability to stand and walk frequently for long periods and frequently reach overhead and below the knees, squat, bend, stoop, kneel, and twist.
Ability to communicate effectively in person, by telephone, or using telecommunications equipment.
Ability to enter and locate information on a computer, present information to small and large groups, visually verify information often in small print, and safely operate a motor vehicle.

Nice To Haves

Four or more ASE certifications are preferred: A4 Steering and Suspension and A5 Brakes, plus two of A1 Engine Repair, A6 Electrical, A7 HVAC, A8 Engine Performance, or L1 Advanced Engine Performance.
State Inspection license, if applicable.

Responsibilities

Diagnose and repair brake and hydraulic, exhaust, fuel and ignition, electrical, suspension and alignment, air conditioning, and computer systems to specifications.
Perform the job duties of Technician B, Mechanic, and General Service Technician roles.
Explain technical diagnoses and needed repairs to non-mechanical employees and customers as needed.
Participate in formal training to learn new technical information and techniques and stay current with automotive technology.
Assist fellow technicians and mechanics with technical activities.
Keep store management informed about mechanical repair problems as they occur.
Maintain an organized and neat shop.
Follow company policies, procedures, and safety and environmental rules.
Help set the pace and tone in the shop and develop the team.
Educate customers about vehicle problems and proposed solutions.