Automotive Technician A

Icahn Automotive Group•Lakewood, CA

11d

About The Position

The Automotive Technician A diagnoses drivability and electrical systems and performs repairs to specifications. The role uses leadership and mentoring skills to help develop the shop team and improve customer care and satisfaction. Technicians interact directly with customers, explain vehicle problems and proposed solutions, and provide superior service. The position also performs the duties of lower-level Technician B, Mechanic, and General Service Technician roles.

Requirements

High school diploma or GED.
At least 3 years of automotive mechanical diagnosis, problem-solving, and repair experience.
Section 609 certification.
State Inspection license, if applicable.
High motivation, energy, and a customer-focused attitude.
Valid driver's license.
Successful completion of a pre-employment background check.
Availability to work days, nights, holidays, and weekends as needed.
Ability to lift, carry, and place merchandise and supplies weighing up to 50 pounds without assistance.
Frequent standing and walking for extended periods; frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, and twisting.
Ability to communicate in person, by telephone, or using telecommunications equipment; enter and locate information on a computer; present information to small and large groups; visually verify information, often in small print; and safely operate a motor vehicle.

Nice To Haves

Four or more ASE certifications are preferred, including A4 Steering and Suspension and A5 Brakes, plus two from A1 Engine Repair, A6 Electrical, A7 HVAC, A8 Engine Performance, or L1 Advanced Engine Performance.

Responsibilities

Diagnose and repair brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning, and computer systems to specifications.
Perform the job duties of Technician B, Mechanic, and General Service Technician roles.
Explain technical diagnoses and needed repairs to non-mechanical individuals, including employees and customers, as required.
Continuously learn new technical information and techniques through formal training to keep up with changing automotive technology.
Assist fellow technicians and mechanics with technical activities.
Keep store management informed about mechanical repair problems as they occur.
Maintain an organized and neat shop.
Follow company policies, procedures, safety rules, and environmental rules.
Help set the pace and tone in the shop and develop the team.
Educate customers about vehicle problems and proposed solutions.