Automotive Technician A

Pep Boys•Lakewood, CA

12d•$18 - $34

About The Position

A Technician is primarily responsible for using experience and technical expertise to diagnose drivability and electrical systems. The successful candidate uses leadership and mentoring skills to help the team increase customer care and satisfaction. The role includes direct customer interaction and delivering superior service by educating customers about vehicle problems and proposed solutions. This position is a leader in the shop, expected to help set the pace and tone while developing the team. Collaboration and a team-first mentality are essential. The role requires diagnosing and repairing a range of vehicle systems, explaining technical issues to non-mechanical individuals, keeping up with changing automotive technology, assisting other technicians, and maintaining a safe, organized shop.

Requirements

High school diploma or GED.
At least 3 years of automotive mechanical diagnosis, problem-solving, and repair experience.
Section 609 certification.
State inspection license, if applicable.
High motivation, energy, and a customer-focused attitude.
Valid driver's license.
Successful completion of a pre-employment background check.
Availability to work days, nights, holidays, and weekends as needed.
Ability to lift, carry, and place merchandise and supplies weighing up to 50 pounds without assistance.
Ability to safely operate a motor vehicle.

Nice To Haves

Four or more ASE certifications are preferred: A4 Steering and Suspension and A5 Brakes, plus two from A1 Engine Repair, A6 Electrical, A7 HVAC, A8 Engine Performance, or L1 Advanced Engine Performance.

Responsibilities

Diagnose and repair brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning, and computer systems to specifications.
Perform the job duties of lower-level positions, including Technician B, Mechanic, and General Service Technician.
Explain technical diagnoses and needed repairs to non-mechanical individuals, including employees and customers, as required.
Continuously learn new technical information and techniques in formal training sessions to stay current with changing automotive technology.
Assist fellow technicians and mechanics with technical activities.
Keep store management informed about mechanical repair problems as they occur.
Maintain an organized and neat shop.
Follow company policies, procedures, safety rules, and environmental rules.
Help set the pace and tone in the shop and develop the team.